This profile has been claimed by the business owner or representative.
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
Get directionsRelaxing and Quiet Enjoyed my stay at this resort just because it was probable half empty and really quiet. Some of staff came across a little bit unfriendly. This is a spanish owned resort so most of the people their are not from north america. If you like to swim in the ocean this resorts water is mostly sea weed and you have to walk a bit down the beach. They have a great security system their and staff are very trustworthy. They leave reminder slips if they see anything of value out and suggest putting it in the safe. I ... read more
Don't pay attention to the bad reviews Ocean Spa was great! The best part was the shuttle to the other sister resorts. The check-in process went smoothly. My room wasn't available when I got there at 12pm, but they took the bags and I was able to change into my bathing suit and go swimming/lay by their "beach", and eat lunch at the buffet. I was NOT even asked to do the time share presentation, and I was NOT harrassed. I went on this trip during my spring break, as a young single female, and I felt completely safe. The food ... read more
My new favorite resort I love this hotel! It has all the perks of a big resort with a boutique feel. For an all-inclusive hotel stay, all the rooms have partial or full ocean views, the food was great, and the staff was extremely professional and friendly. I stayed in a room close to the lobby which was a great location but loud if I was trying to sleep in or got to bed early. I traveled alone so I would definiely recommend this place to any single travelers and families.
Ocean spa money saver Not the best located hotel! But for 100 usd per night all inclusive really worth it . Little hotel, kind staff. The beach has a lot of seaweed :(
Relaxing, excellent customer service The food was good, although the smaller resort meant fewer choices. At the same time, the service was great and it was quiet and relaxing. I only wish they had advertised the lack of a good swimming beach. They do provide shuttle service to better swimming beaches every hour, which is helpful. If you get a better deal staying here, then it is worth it!
Fantastic, FUN time! Great room, great food, great service, only negative is that the beach was too dirty to swim at! But beautiful to sit and relax on!
would go back o.k.
Good hotel to stay The hotel and my room was clean and pleasant. Food was okay - I eat healthy food which was plenty - salads, fruits, some meat courses. If you are not picky for your food it's good food for you. If you are expecting to eat many fancy gourmet food you'll be a little disappointed. The beach was well maintained - beverages cocktails are available all the time. The swimming pools are small and plain. The overall entertainment is minimal. I stayed for 4 days - one day to the Chichen Itza so I didn't care much ab... read more
Very good value if you get a good room This hotel was a great value for the cost except that I was given a room with broken door knobs.I was told at the front desk that they would fix it in 5 minutes and they never,ever came to fix.It was unsafe and I was fearful to leave anything in the room.I have stayed in hundreds of hotels around the world and consider this to be a security problem.It was also a little noisy at times because of delivery trucks and traffic in the alley behind the room.I think that because I was alone the... read more
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,711 reviews.
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.