Ocean Spa Hotel - All Inclusive's cover image

This profile has been claimed by the business owner or representative.

Ocean Spa Hotel - All Inclusive

4.0

About this business

Location details

Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico

Get directions
4.04,759 reviews
Select a rating
Violent Buddhist's profile image
Violent Buddhist 
15 years ago

Great for the price! The outside restaurant is right on the beach and great for relaxing early breakfasts. Good omelette station, great fresh juice selection, the Mexican coffee was great one day, not the other. This restaurant had a buffet for BL&D and it changed a little everyday and always had a good selection of fresh fruit. Dinner wasn't great here, but you can make reservations 1 day ahead at the other restaurant here that had enough diversity and flavor, good presentations too, to keep us happy for 3 nights. The "Ital... read more

Ef.'s profile image
Ef. 
16 years ago

"Really good place" The Hotel was great, the food and the service but the locatio to the ocean was not to good durty water. 

bkjp's profile image
bkjp 
16 years ago

great location great people We enjoyed our stay. The staff was great and they did what ever they could to please us. The pool was great and it was alway's clean. The rooms were always clean. They were very helpful when it came time to book a day trip. They even helped set up an appointment for a chiropractor for my husband the day before we left. If we went back all 4 of us said we'd go back there. Everyone was friendly and were great to us. We had visited 2 other hotel's when we were there and they were to crowded with kids... read more

Anonymous's profile image
Anonymous 
16 years ago

Cheap and fun getaway It was a wonderful weekend. My boyfriend and I were so sad to leave. However, we were a bit dissapointed with the food and i did end up getting sick from it making our last couple days there pretty rough. However, the service was aboslutely outstanding and your staff is really friendly. 

santiago's profile image
santiago 
16 years ago

ok the hotel is not fancy and the rooms are old, unless you complain and ask for a better room they will put you in an old wet floor room. staff is friendly and food is decent, location kind of far from the clubs etc 

Charlie's profile image
Charlie 
a month ago

Terrible experience. Hotel exists only to sell time shares at other properties. The food and beverage offerings are terrible, and the rooms even worse. The only saving grace is some of the staff. 

Business response:

We're sorry we didn't meet your expectations. We will take your comments into account. Thanks for the feedback about the staff. 

Melissa Sue's profile image
Melissa Sue 
5 months ago

Hotel was old and rundown. The beach was full of seaweed the buffet food served was terrible. The only positive thing was the staff. They were amazing. 

Business response:

Lamentamos no haber cumplido con sus expectativas, y verificaremos con los involucrados respecto a los alimentos, pero agrademos sinceramente su comentario respecto al servicio recibido. Saludos 

juan carlos's profile image
juan carlos 
6 months ago
Donna's profile image
Donna 
16 years ago

Ocean Spa Hotel-Cancun Not the place to stay if you want anything to do, the cabs flat out rob you. We were told 120 pesos to the airport and we were charged double. We have stayed at this hotel for comfort and the spa and for some unknown reason and spa resort closes the spa at 7pm? To me that is way too early for a place that is advertised as a spa. Would not stay again and definitely would not recommend it. 

Frequently asked questions about Ocean Spa Hotel - All Inclusive

How is Ocean Spa Hotel - All Inclusive rated?

Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,759 reviews. 

When is Ocean Spa Hotel - All Inclusive open?

Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.