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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4202 W Ina Rd, Tucson, AZ, 85741, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat7:30 a.m. to 5:30 p.m.
SunClosed
4.61,188 reviews
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Tara A.'s profile image
Tara A. 
rating
9 years ago

I can't say enough about the customer service here!! Every employee is so polite and respectful not only to the customer but to each other. The training this company does with their staff is evident. They are informative without pressuring into extra things. Truly like the Ritz Carlton of oil changes. 

Roger T.'s profile image
Roger T. 
rating
9 years ago

What a great experience. Fast, convenient and super friendly. I was in and out of here within an hour. That's including Oil Change, Air filters check, Fluids check/topped off, Air pressure check. The staff here are super friendly and polite. They even offer you a something to drink and popcorn while you wait. A tube with cool air will always be set softly in your car to ensure you are cool during your experience. What I loved the most was that they will tell you all the steps and actions they are doing to your car and they d... read more

Pamela P.'s profile image
Pamela P. 
rating
9 years ago

Before I went, I made sure to read the reviews. I am glad I did. They are definitely A Hard Sell sales model. However as soon as I told them all I wanted was an oil change and the filter changed and that I have read the reviews on Yelp they dropped all the additional propaganda and we're extremely efficient and pleasant. Couple things to add to the other people's comments there will be no less than four or five people that interact with you during your stop and when they are checking stuff they are very vocal about it and th... read more

Matt P.'s profile image
Matt P. 
rating
9 years ago

The employees were extremely friendly and the service was done thoroughly and promptly.... 

Sigyn H.'s profile image
Sigyn H. 
rating
9 years ago

I would not go here at all. First off. I am transgender. I have been a loyal customer to this oil change place before my transition, faithfully attending this place when directed by mileage. I always enjoyed the kindness (to the point of annoyance) of the staff there, and always felt like I got my money's worth there. The first and only time that I went to get my Toyota 4 runner serviced post-transition, I noticed that there was laughter and comments coming from under the hood of the vehicle and from the oil pit. I originall... read more

Business response:

Dear Sigyn, We are certainly sorry for the awful experience you just had. However, we do not discriminate against people; nor do we sabotage cars. Our entire company culture is based on character, doing the right thing and being gracious to everyone. We will immediately investigate this incident, both the disrespect as well as your cooling system failure, for if it is our fault, we will make this right for you. Please let us know how to contact you by sending this information to guestservices@oilstopinc.com. 

Rowena L.'s profile image
Rowena L. 
rating
9 years ago

Marvin, Jacob and Eldon were great! I just moved here from out of state where I always went to Oil Stop. It's great to know that I still have my go to place for oil changes out here in Arizona 

Taylor B.'s profile image
Taylor B. 
rating
10 years ago

I love coming here! No hassle and they are always very fast. They offer additional services, however if you tell them that you are in a rush they won't ask you. All the workers are very friendly. I have been going here for more than a year and I have never had any problems. I have nothing bad to say about it. 

Amy C.'s profile image
Amy C. 
rating
10 years ago

Friendly service, no hassles. I often have my own mechanic follow up on services they recommend at the time they suggest just to reassure they are doing right by the customers. So far, so good! Quick and efficient!! 

Pampero F.'s profile image
Pampero F. 
rating
12 years ago

Do not go here unless you want to be pushed all sorts of added services. Plus, they lie! I went in for an oil change. The attendant came by to show me "discoloration" of my transmission fluid. But, I had had my transmission fluid serviced less than 4,000 miles earlier. I told this to the attendant, and he still persisted. I told him he and Oil Stop could not be trusted, and I would never return. By the way, I had the transmission fluid checked by another auto repair shop, and it confirmed there was nothing wrong with it. Oil... read more

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,188 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 7:30 a.m.