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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Tucson, AZ
About this business
Location details
4202 W Ina Rd, Tucson, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 7:30 a.m. to 6:30 p.m. | |
| Sun | Closed |
Kindness and education This oil change team knows their stuff! If you want to know about your car's maintenance this is the place to go. Stay in your car and receive air conditioning and a cool free beverage or a hot one in the winter. The technicians call back and forth to each other to check safety and that all of the points are completely checked. I'm going to address the issue everyone is complaining about which is the Up selling. When they start the pitch... smile, gently shake your head 'no' and they stop and smile bac... read more
My husband patronigizes this business and he likes them very much, what we don't like is the constant "up selling", it's as if you had some used car salesman come give you lessons on this "practice" (ugh!") If we NEEDED our transmission, A/C or any other service WE would know and ask for such, STOP ALREADY! please just change our oil and we'll be on our way, otherwise we would give 5 stars.
Ok, lost lost two stars... Why? The relentless up-selling for needless services is starting to grind my gears. They recommended my coolant be changed (flush & fill) when I only drive 3,500 miles/year and it was replaced 18 months previous. Plus it tested perfect at 50/50. The very MOST coolant should be changed is every 30,000 miles (average is 60K -90K miles.) They recommend a Flush and Fill once per year... What!!! Next, at my previous visit, they replaced my transmission fluid. Six months later, they take samples. One of ... read more
Currently getting my first and last oil change here. The initial employee that we saw was trying to rush us through and didn't let us ask questions. He did let us know that our car would take extra oil up front. We waited about 18 minutes in our car before the oil change was started. The whole time we were hearing the employee yelling back and forth to communicate. I'm sure that's what they do normally but it was really annoying to sit and listen to the whole time we were there. We also got sales pitched a lot and we pleaded... read more
Business response:
Thank you, Katherine, for taking a moment to send us your thoughts regarding your recent service visit to our Tucson Oilstop, and we certainly apologize for your less than excellent experience. When you're new to Oilstop and we haven't yet established a computer record for your vehicle, we ask a lot of questions regarding past services to begin the record. If you're unsure if services have been done, particularly as they concern your vehicle's more expensive and vital components, such as your transmission, we're obliged to a... read more
This place is a true gem! All my auto needs are taken care of and explained in detail. Definitely the place to get your oil change. Great service. It was a pleasure to get my Honda serviced by Josselyn and Damian. We will be coming back again and again!
This place was amazing! They were unbelievably friendly, quick, and honest. I loved not having to get my kids and I out of the car! They even offered us drinks and popcorn for the wait. They offer military discount, too!
Had to get an oil change ASAP and Connor and shawn were on top of things from beginning to end, starting with a warm getting and quick vehicle inspection for lights and externals. Oil change was quick and they let us know every step of the way what was going on. 5 stars for these guys!
Great place and service. They were informative. They Educated me on all the products and made it easy to understand. Everyone was professional and the customer service is great! I will definitely be returning for my next oil change.
Every single employee I had contact with was polite, well mannered and very attentive. Yes, they try to upsell you but they let me know from the beginning that they weren't paid on commission so don't feel bad declining- which I did. Very fast, thorough service AND got a voucher for a free wash at my favorite car wash. Prices were right on par with other places we've used. We get full synthetic so we expect to pay more but they do have a few coupons floating around every now and then. We will be back!
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,321 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 7:30 a.m.