Oilstop Drive Thru Oil Change

Lindsey T. 

on Yelp

4 weeks ago

Extremely disappointed in my service yesterday. Upon pulling forward out of the bay I noticed my car was idling very low. When I brought it to the attention of the technician, I was told it's adjusting to the oil. It'll be fine once you start going. Well unfortunately, as I pulled into my parking spot at home, the car stalled the engine light came on. I tried to start it again, and it would barely stay idling. Being that they are closed today I am not able to bring it in to have this problem rectified. It appears my main air... read more

Kymberly M. 

on Yelp

a month ago

I usually have a great experience at this location. My oil change took over two hours due to them not having my oil filter in stock. This is something they didn't even mention to me until I had been there for nearly two hours. Had I been told prior to servicing my car that they didn't have the part in stock I would have gladly come back at a later time. 

Jenny N. 

on Yelp

a month ago

Too expensive for oil change will never coming back again my car is old but charge over 100 no way 

Jesse B. 

on Yelp

a month ago

Shout out to oil stop for saying they checked my transmission oil, but never even looked at it and resulting in between $3000 - $5000 worth of repairs on my car's connector 

James R. 

on Yelp

a month ago

I've been here countless times probably 10-15 visits with different cars and the service has always been great. Unfortunately, today was a completely different experience. I arrived and waited about five minutes before being moved to another line, and then moved again to a third line. Even though I was there first, three cars that arrived after me were serviced and left before I did. Peter grinned, smiled, and made it clear he didn't care about the situation. It was obvious he prioritized his friend and gave them special tr... read more

Christine R. 

on Yelp

a month ago

I thought I would try them a new car wash over in Springfield. I was very disappointed lots of powerful washing as you're going through, but it missed the whole bottom part of my car and did not dry it off. Streaks in the windows mud on the mudflaps by the wheels and tires were dirty. Never go there again. 

Sienna A. 

on Yelp

a month ago

If I could give them no stars I would. Here's my experience: Took my car in for its first oil change since buying. Everything was fine, my car felt great I was stoked.! Get home around noon and go about my day. Later I had to go out for a dinner around 6 and noticed some leakage under my car thought to myself a little bit must be normal maybe they over filled it I don't know. Drive from Arcata to eureka and went to dinner ( ~45 minutes) come back to my car and there's a nicely sized puddle under my car I get down and look ... read more

Jane D. 

on Yelp

a month ago

sold me the $85 synthetic oil but charged me $104. Was told by Bella I would get a discount on windshield wipers, but then she charged me full price $54. Dishonest, rip off 

Nathan R. 

on Yelp

a month ago

These guys really take forever. It's a lot of unnecessary walking around. Spending too much time away from You and your vehicle. I felt like I was waiting forever for the most simple things to get done. Going back and fourth between customers instead of having 1 person assigned to every vehicle. You're gonna be here for a while and I kid you not I was waiting for maybe 45 minutes just to get into the bay and I was 2nd in line. In the bay was no different. Lots and lots of jumping around with no purpose.