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4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Absolutely obnoxious person named Kenny or something like that answered the phone and based of this interaction alone I would never take my car there but to top it off their prices are OUTRAGEOUS $65 on my incredibly old car when I can get it for $25 elsewhere.
Business response:
Brit, we’re very sorry for your recent experience. We always aim to provide excellent service and truly value each guest. If there's anything we can do to improve your visit or make it right, please don’t hesitate to reach out to us at guestservices@oilstopinc.com.
I get the to wash offered at any drive-through car wash. This place does the worst job of getting your car clean, it is really bad, and they have the nerve to be the most expensive in the area ($19, used to be $10 before they "remodeled and updated"). They might have to charge so much to pay for the guy who stands there and takes your credit card and shoves it into the machine for you. Really wish they would put that guy at the front of the car wash with a soft brush and soapy water clean off all the areas of your car that t... read more
Business response:
Rich, we're disappointed to hear about your experience at Happy's Drive Thru Car Wash. Your feedback is important to us. Please feel free to reach out to us at guestservices@happyswash.com to discuss your concerns further.
Half my truck didn't get washed for $17. Too long of a line to bother going through again. I've never had a "great" car wash here, not sure why I keep going back. Maybe it isn't made for trucks.
Business response:
Hi, Andrew. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Happy's and would love the opportunity to improve. Please get in touch with us at (707) 766-0481!
Been going to oil stops for years, but I will never go back again. Last time I was there they messed something up my car was leaking all over my driveway, I took it back, they looked and said I needed a new oil filter, and I should take it back to where I got my oil changed last. I said THIS is where I got my oil changed last. So they fixed the issue eventually, but it makes me think how many times I paid for something extra and never got it, do NOT recommended going here. Didn't even offer me a water or a coupon for next ti... read more
WORST CAR WAS EVER!!!! Went through and the ONLY part of the cycle that was actually working was the application of soap. All, but 2 side mirror brushes NEVER moved at all... none of the other spray cycles worked, not even the RINSE cycle, not even the dryer cycle. Came out of wash with my car STILL completely dirty but now also COVERED in soap. Went back to the start- told the employee what happened, he apologized, said he didn't know where ANY of the other employees were and said, yeah, "the wash wasn't working." He insis... read more
Don't argue with customers. Listen to exactly the mileage spoken and claim you "have it on video".Then tell the customer to "not come back again"! I guess you're so flush with business, you can turn it away?
They didn't do a good job . They don't know what they're doing I went on Sunday to have the transmission oil changed and they ruined the crankcase.
Business response:
Thank you for providing your feedback and letting us know about this issue, Elias. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (408) 241-8001 and we'd be happy to help you out. Oilstop Drive Thru Oil Change
Don't go here - they change the prices and add things to your bill. Note how they take your payment without you seeing any charges until you are leaving with the print out. If you use a coupon they still add that amount back in so they aren't losing money. I should've listened to others about this place.
Business response:
Your feedback is important to us, Kay. We are sorry to hear about your experience. Please feel free to contact us at (707) 683-6028 to discuss this further.
Horrible service today, what happened? Mission statement? No pressure statement? Skipping service? Wow! Fix this!
Oilstop Drive Thru Oil Change has a 4.6 star rating with 35,775 reviews.
Oilstop Drive Thru Oil Change is open now. It will close at 7:00 p.m.