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Old Republic Home Protection
About this business
I was able to enter the problem I was having with my kitchen refrigerator through the website and within a couple of days I was assigned to a repair company Texas Temp Masters, whom I've used before, I was very glad to have **** quickly take care of the problem.
Business response:
Hi, *****. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~***** *.
Very long hold times if you need to talk to a human, but the process is pretty quick and seamless overall. The technicians they contract with seem to know what they're doing.
Business response:
Hi, *****. Thank you for your response. We sincerely apologize for the long hold time you experienced. We take your feedback to heart and will ensure it is addressed. ~***** *.
Old Republic sent an SP to address our ** unit in *********** - they replaced a capacitor which fixed the ** fan to function again. A few days later it failed which means possibly the wrong Cap sizing was used which caused the ** unit Fan to pull too much current - thereby rendering the fan non-functional. Old Republic responded immediately after I notified them yesterday and reissued a new SP to address the issue without a new payment claim. We are pleased with their Integrity and Professionality.
Business response:
Hi, ******. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.
Thank you very much for the quick response and professional assistance we received. We appreciate the help from ***** ***** of Independent Plumbing.
Business response:
Hi, ****. We appreciate the kind words and are glad we could provide you with a positive experience! ~***** *.
We had a great experience they were able to have someone out the same day and the technician was on time, knowledgeable and courteous.
Business response:
Hi, *****. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~***** *.
I've had nothing but excellent experiences with Old Home Republic Protection. I have had nothing but positive experiences with Old Home Republic Protection. My technician is always punctual and lets me know when he is on his way. He demonstrates a high level of expertise in his work and answers any questions I have without hesitation.I get an experienced technician who is always on time. He notifies me when he's on his way. He is very experienced at his job. Any questions I have, he answers with no hesitation.
Business response:
Hi, Ruby. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.
Always responsive. Would definitely recommend them to any homeowner. The subcontractors they use all very knowledgeable, and perform quality work.
Business response:
Hi, *******. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~***** *.
Within 2 hours of placing my request I was contacted by the provider of service with an appointment set within the next 2hrs. The provider came as scheduled and completed the work without any problems. I've had ORHP for several years and have been thoroughly satisfied with my home protection plan.
Business response:
Hi, ******. We appreciate the kind words and are glad we could provide you with a positive experience! ~***** *.
Very convenient put in a Service request for repairs online.
Business response:
Hi, *****. Your feedback is highly appreciated. Thank you for sharing your experience! ~***** *.
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.6 star rating with 7,744 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.