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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
We had a problem with a Rinnai on-demand water heater. The process of requesting service online worked smoothly. We were contacted by a contractor promptly and the service technician isolated and fixed the problem within a couple of hours. We were very satisfied with ORHP and the contractor.
Business response:
Hi, ***. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
So far, so good for me. I believe Old Republic has been quite good but their contractors aren't always in it for the customer, but not all contractors. One experience is with an electrician who patched the problem but will need to return to fix it again. My other experience is with a re-key and this guy was great! Very friendly and did the job perfectly....the first time!
Business response:
Hi, *****. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
I had a problem with my garbage disposal and my ceiling fan. Both ************ were polite and knowledgeable. They resolved the problems, I now have a new ceiling fan and a new garbage disposal Im very happy.
Business response:
**************. We appreciate the kind words and are glad we could provide you with a positive experience! ~**************
Everything with our service call went really well; the technician was amazing, very knowledgeable and informed us of all the details involving the work we needed done. It was the best service call we've had in a long time. The only reason I chose 4 stars is because we had a "free service call" coupon, yet they contacted us to pay. This did get resolved, but it was a hassle, and once you've made arrangements for service you should not have to use more time settling issues that should not have occured. I hope they can be bette... read more
Business response:
Hi, ******. Thank you so much for your feedback! We apologize for the inconvenience and understand your frustration. We take your comments very seriously and will ensure they are addressed. ~**************
ORHP has been responsive in handling my claims over the past 10 years. The only concern I have is not being able to request the same repair people for return visits for new appliance repair requests. Instead, one is assigned whoever is next on their roster. There have been a few companies that are not the best.
Business response:
**************. Thank you so much for your comments! We take your feedback seriously and will ensure that it is addressed. We hope to serve you again soon! ~**************
We requested a check up on our water heater, first visit was scheduled for the next day, they determined that a replacement of the unit was needed. It took 1 more day for approval and installation. Excellent and prompt service
Business response:
**********************. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
Nice and smooth transaction. Great company was sent out to my house.
Business response:
Hi, ***. Thank you so much for your positive review! ~**************
Their protection is excellent. The technician arrived and diagnosed the problem quickly and made the repair.
Business response:
****************. Thank you for the high marks! ~**************
We have had three issues in our home since we moved here in October of 2023. The washing machine flooded the basement during our first use, our furnace quit working, and a faucet in the main bathroom would not deliver cold water. Each time Old Republic was quick to send a vendor. Although the issues with the faucet and the furnace did not get resolved during the first service call, follow up was pretty good. Communication could have been a bit more proactive, but all in all, the warranty company has done a good job. We are c... read more
Business response:
******************. Your feedback is highly appreciated. Thank you for sharing your experience! We hope to serve you for years to come. ~**************
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 4.8 star rating with 3,658 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.