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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
We have used this home protection company for several years with increasing cost and fees and decreasing coverage and services. I recently had a plumbing emergency. A contactor was scheduled for more than 24 hrs later. Unfortunately, this wasn't an option due to the nature of the problem. Old republic indicated I could call my own plumbing service and needed to obtain approval for any service greater than $250. I did, when the plumber arrived and diagnosed the problem the quote was much greater than $250. Old republic indica... read more
I am not pleased with the customer service. I had my main water line leaking and put in a request. Finally after three days of not being able to get ahold of Old Republic or the contractor they assigned; I called and paid 100% out of my pocket for it to be fixed just so I could have water at my home. The assigned contractor called me almost 10 days after my request! Not acceptable.
Around Thanksgiving 2022, we were having issues with our HVAC unit, we got pre-approved to be reimbursed for a new one. Everything was going smoothly, until it came time to receive our reimbursement check. After reaching out to them several times over the last 4 months. The last update was that our check was mailed in the beginning of February 2023. Then today (March 17, 2023) they told my husband they would void that check and resend another one and our ***** day waiting period would, once again, start over. I am extremely ... read more
They are a bad company. They take too long to respond when we call for services and then they send the worst service to respond. Their contractors are paid to say that they can repair something even its not true. They take weeks to find a piece and they never follow up. We have to waste time with numerous frustrations calling to find out their resolutions. The company never takes responsibility for their contractors and their contractors are dishonest too.
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.5 star rating with 6,824 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.