Online Hearing's cover image
Claimed

This profile has been claimed by the business owner or representative.

Online Hearing

4.9

About this business

We are changing the hearing aid industry to offer a different way to buy hearing aids and save thousands. Our business model is designed to save customers $3000-$5000 on average for a pair of hearing aids, along with providing high quality service that our customers worldwide can rely on. We've helped thousands of happy hearing aid wearers find the right hearing aids for the right price. We offer programming, maintenance, cleaning services, warranty processing and replacement parts, we do it all. When Online Hearing launche... read more

Location details

1000 Palm Coast Parkway Southwest, Ste 109, Palm Coast, FL, 32137, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9387 reviews
Select a rating
Jeff M.'s profile image
Jeff M. 
on Birdeye

4 years ago

Cost and delivery online beat audiology clinic hands down. So far, so good. I’ve only had them a few days so can’t comment on long term warranty or service. Customer service thus far has been great. We were shipped an incorrect accessory but they were very prompt to correct the error. 

Business response:

Thank you Jeff, we apologize for that initial mistake but I'm glad we could make it up to you so quickly. If you need anything else, please feel free to reach out 

A. L.'s profile image
A. L. 
on Birdeye

4 years ago

I've had multiple hearing aids spanning 20 years, and only Online Hearing has allowed me to get top-tier devices that perfectly suit my lifestyle and work needs. They offer the best pricing you'll find anywhere, and outstanding support as well - in my experience they've been BETTER than the audiologists/ENTs I've used, and they've saved me thousands of dollars as well.  

Business response:

Thank you Al! That's a very kind review and we strive to not only save you thousands, but also provide even better service than some of your local providers. Glad you have enjoyed our service and we look forward to helping you out in the future 

robi s.'s profile image
robi s. 
on Birdeye

4 years ago

I currently wear a Phonak 90 and am looking to upgrade my hearing aid to a Phonak Audeo M Marvel M90-312. Based upon this, I am somewhat sophisticated as a second-time purchaser. Matt of Online Hearing has been assisting me, and I consider myself fortunate to have his expertise. He has been very patient, knowledgeable and understanding. Online and Phonak should be proud to have him represent them. I live in CA and without hesitation would recommend Online Hearing. 

Business response:

Thank you for the review Robi, it was a pleasure speaking with you! If you ever need any more help in the future, feel free to give us a call -Matt 

Lawrence K.'s profile image
Lawrence K. 
on Birdeye

4 years ago

Knowledgeable, friendly, competent service describes my experience with Online Hearing. I was very apprehensive to by online. What product quality and service would I get? Well, I found that they handle all the major brands I had been familiar with, and by sending them a recent hearing test, they could program my choice to my needs. After one fitting adjustment, I am very satisfied, and I saved almost.$3000.00. Don,t be afraid, give them a try.  

Business response:

We appreciate the kind words Larry, glad we were able to help you out and if you need another programming session, let us know and we can get something on the books. 

Aram H.'s profile image
Aram H. 
on Birdeye

4 years ago

Found Online Hearing while browsing the web. They carried the Phonak aids I wanted and at a terrific price. I spoke with Joe, who was knowledgeable and patient and ordered the aids. They arrived as promised and Joe tested my hearing remotely and remotely programed the aids. I had some additional questions and needed assistance setting up an online account with Phonak with the assistance of Joe and Matt. They've been very professional, helpful and patient and I highly recommend them. 

Business response:

Good Morning Aram, Glad we could help you and you are happy! Thank you for trusting us . I know people are hesitant with doing this online but as you found out we are here to help and save patients a lot of money.  

tonya p.'s profile image
tonya p. 
on Birdeye

4 years ago

Awesome Experience today thank you 

tonya p.'s profile image
tonya p. 
on Birdeye

4 years ago

Great Experience and very helpful 

Business response:

Thank you so much for your kind words, Tonya. We really appreciate you taking the time out to share your experience with us. Cheers, Online Hearing 

Sabra S.'s profile image
Sabra S. 
on Birdeye

4 years ago

Best experience of fine tuning I have ever experienced. A+ service 

Business response:

Thank you so much for your kind words, Sabra. We really appreciate you taking the time out to share your experience with us. Cheers, Online Hearing 

Thomas M.'s profile image
Thomas M. 
on Birdeye

4 years ago

The shopping process was very easy and the expert advice from the Online Hearing team helped me quickly make a selection. The product was purchased, configured and delivered in 5 days! A followup call upon delivery helped with a few simple questions. The experience was quick, simple, flawless and a great product for a great price! 

Business response:

Thank you very much Mrs. Murphy For your review. Glad you are happy with your hearing aids and our service! Call us if you have any questions or need any adjustments.  

Frequently asked questions about Online Hearing

How is Online Hearing rated?

Online Hearing has a 4.9 star rating with 387 reviews. 

When is Online Hearing open?

Online Hearing is closed now. It will open at 9:00 a.m.