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Online Hearing

5.0

About this business

We are changing the hearing aid industry to offer a different way to buy hearing aids and save thousands. Our business model is designed to save customers $3000-$5000 on average for a pair of hearing aids, along with providing high quality service that our customers worldwide can rely on. We've helped thousands of happy hearing aid wearers find the right hearing aids for the right price. We offer programming, maintenance, cleaning services, warranty processing and replacement parts, we do it all. When Online Hearing launche... read more

Location details

2 Pine Lakes Parkway North, Ste #5, Palm Coast, FL, 32137, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0405 reviews
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Thomas K.'s profile image
Thomas K. 
4 years ago

Just got mine from the VA. Too soon to tell, so far so good....The background tinnitus frequency that is generated really works. The ringing doesn't go away but it helps make it much more tolerable. Will write more soon. 

Dennis J.'s profile image
Dennis J. 
4 years ago

Fantastic. Customer service after sale is the best I’ve ever experienced. They not only save their customers thousands but are there after sale for any and all issues. 

Business response:

That's our goal Dennis! We're glad to have you as part of the Online Hearing family and if you ever need anything, let us know 

Chuck S.'s profile image
Chuck S. 
4 years ago

Competent advisor taking as much time as I needed to make the right choice in hearing aids. Not a hard sell approach but showed that he really wanted to make the appropriate decisions. Hopefully I won't be returning the devices but the 60 day full refund trial period is comforting. 

Rodney K.'s profile image
Rodney K. 
4 years ago

Even with a $1000 insurance benefit through my Medicare Advantage plan, the price I paid through Online Hearing was still cheaper than going through insurance (which required that I use their provider). The ordering process was very easy and the customer service was very good. The follow-up telephone session with the audiologist allowed the hearing aids to be adjusted remotely and the subsequent sound quality is much improved. 

Reinhold N.'s profile image
Reinhold N. 
4 years ago

Living in Germany I decided to order my Paradise P90R at onlinehearing. Today they arrived and everything is okay. The contact with onlinehearing was really good. I had special wishes concerning the shipping to Germany and the team was very patient with me. I can recommend the shop!!! 

Phil Y.'s profile image
Phil Y. 
4 years ago

Very fast service. My 90 rs are much better than my brio3s 

Mary B.'s profile image
Mary B. 
4 years ago

I ordered a pair of hearing aids at a great price. Much less than I was expecting. However, they just didn't fit right regardless of anything we tried. I am returning them for another pair that should work. They have returned my calls quickly when I've called and have answered any questions I have had. So far, this has been a very good experience. 

Thomas M.'s profile image
Thomas M. 
4 years ago

My audiologist quoted me 6K for the Phonak Paradise - The savings from Online Hearing was amazing. Fast, accurate and friendly service. My new hearing aids came pre-programmed and delivered exceptional sound right out of the box. Very highly recommended. 

Glen B.'s profile image
Glen B. 
4 years ago

I'm a very happy customer of Online Hearing. I purchased my hearing aids at a great price and it's staff has provided me with great service after my purchase. Unfortunately, I recently lost one of my hearing aids and called Online Hearing to what I needed to do to replace. Turns out the hearing aids were still under warranty and I was able to get a replacement for just the modest deductible. I sent in my remaining hearing aid and the staff matched the replacement with my hearing aid. They turned it around in less than 24 hou... read more

Frequently asked questions about Online Hearing

How is Online Hearing rated?

Online Hearing has a 5 star rating with 405 reviews. 

When is Online Hearing open?

Online Hearing is closed now. It will open tomorrow at 9:00 a.m.