Orkin

Jane S. 

on Yelp

14 years ago

I have had the absolute WORST experience with orkin ever. After being a loyal customer for two years orkin raised my prices by $10 without informing me first. Then, they never showed up for my regularly scheduled appointment. After waiting an additional 15 days I called and requested service. Orkin then charged me for the service requested. Thanks for making me feel valuable. I will let everyone know how you treat your customers. 

Jon L. 

on Yelp

14 years ago

I was hoping to have a nationally recognized company service our home for pests. But after several calls and missed appointments for the initial inspection, I just dropped them all together and went local. Orkin took our information both contact and description of our issue and scheduled an inspection for the following day. The following day arrives and no one showed. After calling their office to question the matter, I was transferred to a representative who asked "again" to repeat what had happened. I gave them the or... read more

Tracy S. 

on Yelp

14 years ago

I can't really leave a review of their service as I was unable to get anyone over to my place to take care of the bug problem. I first clicked on the set up an appointment button on their website. I filled out the information, and was informed they would contact me. I received two automatic email replies that said they would be in contact with me. No one called me that day. So the next day I called them. After dealing with a couple of rounds of the robo-answering machine... you know, the "Press 2 for a new service call"... read more

Brian H. 

on Yelp

14 years ago

I have to echo the other things I'm reading here. I gave an extra star because the problem we had did seem to get better with their service. The reason they only get two stars is because of how miserably painful and awful their scheduling and customer service is. For each appointment, they would call and say, "We'll be there in 15 minutes." OK, well, um, apparently I had an appointment today?!?! No advanced warning, no scheduled appointments, no phone calls, nothing. They just expect you to be there when they decide they w... read more

John C. 

on Yelp

14 years ago

The one thing that buying the services from Orkin has taught me is to never buy into the commercials. I thought I would get professional quality service from orkin, but what i got was annoying phone representitives. I swear I would explain to them my pest situation and would give me a reference number for my case. WHenever I called back they would ask the same questions over and over again. Each time I called i would always get a different person. That was only part of the problem. When I finally made the payment the guy sai... read more

John D. 

on Yelp

14 years ago

Had a mouse problem and had Orkin come to "hopefully" rid me of this nasty 4-legged pest. The guy who came onsite was rude, and imo, very bad at what he was supposed to do. He basically sprayed 2 - 3 points around the exterior of my house, and put down 2 traps in my Kitchen. Said, be back in 3 months to check on the traps. I asked about the basement and he replied that "nah, their up here in the kitchen only". He never checked upstairs, downstairs bedrooms etc. Very bad service all round. Please be smart and use a different ... read more

Contis G. 

on Yelp

14 years ago

i hired this company for my restaurant, to make the story short, when we opened the account they said that they will pay for any health department violations. i got fruit flies and they never took care of the problem. i had a problem with the NYHD. when i spoke with them on the phone they said : we never said that. no heart feeling i just don't recommend them professionally. they should stick with the bad bugs but not restaurants 

Matt F. 

on Yelp

15 years ago

I called Orkin to give me a hand with a hornet's nest on the outside of my house. The salesperson explained that they would spray the nest, but they would not knock it down so as not to cause any damage to my house. That was no problem, until she started asking about the number of bedrooms and bathrooms in my house. I told her that the nest was outside and that her request about the inside of my house was making me uncomfortable with doing business with Orkin. She explained that she needed that information in order to pull u... read more

Steve H. 

on Yelp

15 years ago

Called on Saturday and was given one price. On Monday they had changed it $100 more. They said they would look into why they quoted me two different prices and they never got back to me. This is not a company I will trust and the way they handled the situation was very unprofessional. Fond some one the do the job for $150 less then the first price they quoted. Orkin did me a favor.