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980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States
Get directionsCalled them to take care of mice in my basement, the technician came out and placed glue traps in the basement and bait traps outside the house. He showed me where they had chewed thru the garage door seal and said he would have someone contact me to get a replacement that was mouse proof. Well the mice moved upstairs where the cats and my family are even though he said they would stay away from us. So I ended up getting mouse bait on recommendation of Lowe's employee.They never contacted me about the garage seal even after ... read more
Carpenter Ant problem. Orkin quoted me $450 for the year. I asked them if they didn't get the ants the first time will they come back, she said they will come back as many times as needed for the year. Finally got the guy to come out who then proceeded to tell me it would cost "much, much more". Called head office and they back peddled saying that it would be a minimum of $450. Outrageous! I was not going to be held hostage by Orkin. Bunch of crooks. Even if I have to buy 200 cans of ant killer I will do it myself ... read more
The person on the phone was very unhelpful without a quote for a ball park range. Orkin guarantees a 30 day warranty for bedbugs, but states that the lifespan is over 300 days and that females come out to feed around every 60 days. I inquired about the method of treatments including types of chemicals and the spokesperson refused to answer without an inspection. When inquired about multiple visits, the spokesperson refused to answer. All in all, the spokesperson only wanted to schedule an inspection. Orkin will not treat or ... read more
While my review is for the Elk Grove Village, IL location, it's still the same company. For the past 2 months I have been waking up with bites on my arms, legs, ankles, wrist. It was still mildly warm, so I passed it off as mosquito bites. Then.. It started to get cold... Mosquitoes are gone, still getting bit. So I went to my doctor. What the hell is going on with me, she goes, HIVES. Gives me medication to reduce the itch that "kinda sorta" helped. But still getting bit. Recently took in my sister's dog. Notice he was scra... read more
The only time I saw the exterminator was the day I signed up. He would call and say he was in my drive way. I work and can't just leave my job. This happened 2 times. I was still billed and told that he sprayed the outside. The last time I asked if they could come back the next week when I would be home. I was told no. I told them not to come at all we were through. I still received a bill. I call the manager, but was told he was busy. He never returned my called. I call a couple days later he was on a conference cal... read more
I have a contract with orkin to spray for bees. Every year I remind them to please bring a large extension ladder in order to spray the upper part of the house.Every year they fail to bring one.They came to spray last week,again without a ladder.The tech promised me that he would be back on sat. with the ladder.No show or no call. I am calling them as I write this review (1;20 in the afternoon) I have been on hold now for 19 minutes so I have plenty of time to type.I am sure that this company has some good people wanting to ... read more
Not impressed. The woman on the phone was great. Explained a lot to me. The exterminator rushed through my place for a few minutes. He would not explain anything to me.
Called an made an appointment to get a free estimate. The day of the appointment the technician calls and says he will need payment and the owners signature to do an inspection. Which I was never told when I made the appointment. The owners live in Atlanta and if I was given notice I could of gotten their signatures. How a free estimate turned into a fee not quite sure. Won't be using them again.
I think my Orkin is Ravenswood, but same service. Great at first, but then they stopped coming and I was still getting billed.
Orkin has a 3.4 star rating with 358 reviews.
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