Orkin

Sandy J. 

on Yelp

10 years ago

Not impressed. The woman on the phone was great. Explained a lot to me. The exterminator rushed through my place for a few minutes. He would not explain anything to me. 

Alexandria M. 

on Yelp

10 years ago

Called an made an appointment to get a free estimate. The day of the appointment the technician calls and says he will need payment and the owners signature to do an inspection. Which I was never told when I made the appointment. The owners live in Atlanta and if I was given notice I could of gotten their signatures. How a free estimate turned into a fee not quite sure. Won't be using them again. 

Kristy M. 

on Yelp

10 years ago

I think my Orkin is Ravenswood, but same service. Great at first, but then they stopped coming and I was still getting billed. 

L J. 

on Yelp

11 years ago

I am unsure which Orkin location I was directed to, but the service I received speaks for them all. I called for an inspection and had a set appointment. About 15 minutes later the technician calls me back to say I was doubled booked and the earliest he could get to my home was was the next day. So they next day arrives and no technician shows up or calls at the scheduled time. I call back to find out what happened and the technician says I don't remember talking to you honestly and I have a note by your name for the next da... read more

Stu J. 

on Yelp

11 years ago

Had a pest control problem. Wasn't seeing progress in the treatments. Called their rep. Didn't call me back. Emailed him to call me. Replyed via email that he would call. Never did. I cancelled services. They sent their final bill. I asked if they were willing to make any kind of accomodation because of the fact that they didn't remediate the problem, not to mention not returning my calls. Receptionist said a manager would call me the following week. Nothing. Now a collection agency is calling me. A crappy way o... read more

Bee B. 

on Yelp

11 years ago

I have had Orkin for 17 years. The first 15, they were fine. Then they just stopped coming. The technician blamed the office -- said he was called out of town for a few months and someone else should be have come out. The office said he had been there and spritzed the outside of the property. Regardless, they kept billing me. Then they stopped pretending to come at all and kept billing me. Face it: this winter, we would have seen footprints in the snow if he had been outside the house. And I was working from home all... read more

S W. 

on Yelp

11 years ago

I was a new customer to Orkin and spent about 35 minutes on the phone talking to sales and it really sounded like a professional and organized company. NOT at ALL. Made an appointment and took off from work only for them not to even call or show up. All the non professional customer service could tell me is that someone can call me within 24 hours to see what happened. No supervisors available and no one that had a clue about my appointment. All they could tell me is that the person has until 7pm to show up, but it was alrea... read more

Anne D. 

on Yelp

12 years ago

We got in touch with Orkin when we found out there were rats in our house. I thought i was contracting with a team of professionals but it turned out to be the complete opposite... First, Orkin is always late. They call you to say they will be there within 30 minutes and 2 hours later you are still waiting. Second, their representatives are not technology savy! Took 1 week for the inspector to send us a quote because he could not scan it or fax it so he had to ask his roommate to do it... Third, they are not HONEST at al... read more

Oj O. 

on Yelp

12 years ago

I would give half a star if that was possible. I called Orkin after I had tried unsuccessfully to get rid of mice in my home by setting traps and closing plumbing and electrical holes with copper wiring. Good points: They are very polite and professional on the phone. Bad point, they are very incompetent. My very first call, the customer service representative had a voice dripping with honey. She assured me the SEVERE MICE INFESTATION in my home will be a forgone issue once Orkin was on it. She told me they spray eco friend... read more