Orkin's cover image

This profile has been claimed by the business owner or representative.

Orkin

3.4
  • Pest Control
  • Vernon Hills, IL

About this business

Home ServicesPest Control

Location details

980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States

Get directions
3.4338 reviews
Select a rating
Shmura C.'s profile image
Shmura C. 
rating
7 years ago

DON'T WASTE YOUR MONEY. You are better off youtubing to find a solution to your problem, you get more knowledge and don't feel ripped off at the end of the day. 

Stephanie K.'s profile image
Stephanie K. 
rating
7 years ago

I'd give their service 0 stars if possible. I moved into a new place June 1st and today was my 5th exterminator. Upon arriving 30 minutes late and not removing or covering his shoes (we have a shoe free house) he proceeded to rudely explain to me how my problem is no long severe enough to spray the way I'd requested and he refused to spray. That's right after 2.5 months of struggling, 1 week of waiting, and my entire morning being wasted he refused to spray. Not only are they unprofessional but every time one of them comes t... read more

elisa k.'s profile image
elisa k. 
rating
7 years ago

Horrible company. They sprayed one tiny wasp nest for $200.00. The wasps scattered and continued to build nests around my home. When I called them back(30 day guarantee) A man came back carrying a can. When I told him they scattered and are building nests elsewhere around my home, his response was 'Well you paid for one nest. Didn't you sign for that? That's what you signed for." Really? $200 for a spray? I went to home depot and got a can for $3 that kills wasps on the spot. Total rip off, less than zero stars. Never again. 

Denise H.'s profile image
Denise H. 
rating
7 years ago

Find another Pest Control as this one is not competent. Technician came out on May 15, to determine the problem. First he came 2 hrs late after the schedule time then promised a proposal that we have never received. Won't be contacting again. 

J I.'s profile image
J I. 
rating
7 years ago

Paid $98.00 all he did was come out and set a lot of traps . he dint inspect to try to find out how the bugs was getting in. Sat in his truck 30 minutes making me out a yearly contract which I had no clue about...I called them for stink bugs he said he couldnt spray for them until around September. Oh my thats the only bugs I had so why do I need a year contract? These people are crooks https://www.consumeraffairs.com/homeowners/orkin.html?page=1#sort=helpful&filter=none 

Joe G.'s profile image
Joe G. 
rating
8 years ago

Disappointed to say the least. Orkin guy came over to get rid of rodents in attic. Said he set some traps. He was supposed to return yesterday morning for the followup but cancelled 3 hours before appointment for a test?? I took time off from work. Never heard back to reschedule . Doesn't answer his texts. Said originally they have very fast response time. Don't recommend them . Week later someone came out and found 2 dead rats in the traps. Nice to know they were rotting up there. Wish he could've done his job right th... read more

Kevin H.'s profile image
Kevin H. 
rating
8 years ago

Filled out the information needed for a Orkin rep to contact me. 24 hours later they did and I explained what was needed and the location of the bees. An Orkin person showed up and took video and pictures and said he would be getting back to me that a younger person would need to do this job as it was in an attic which I explained on the phone. The next day I received a call just to have the person tell me Orkin would not do this job due to the location. Website says no problem taking care of things like this and the per... read more

Cindy A.'s profile image
Cindy A. 
rating
8 years ago

The Orkin Branch 557 in Toledo Ohio is Horrible. I have had them over 20 years, and I will agree they were great for the first 15 years, but boy they have gone down Hill. They spray 1 little room and want to charge you a crazy amount. Call, and the Manager is downright Mean. Now, on the other hand the Orkin Branch in Bradenton, Florida is Great, Pleasant to deal with and charges 1/3 less? 

Stephanie R.'s profile image
Stephanie R. 
rating
8 years ago

Worst customer service! I called regarding a inspection and possible treatment for possible bugs in my apartment, two staff members told me i could get service and said that my apartment management just had to call and give them access to treat before setting a appointment, and then when i asked if they could call my complex to seek that access, a third staff member then answer and very rudely stated that they don't treat apartment complexes. And told me that i need to call another company. This company doesn't seem to know ... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 3.4 star rating with 338 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.