Orkin

Bonni G. 

on Yelp

5 years ago

The service used to be prompt. However no one showed for my past scheduled service. I was told they didn't have me scheduled even though I received both a text and confirmation email on my time and date slot. They rescheduled for another day and time and no the tech is running an hour behind. I will be finding another service. Terrible customer service 

Cherise C. 

on Yelp

6 years ago

2 no shows and no one called back to remedy or apologize. the whole branch was emailed by the customer service call center team and still no one called us either times. spent over an hour on the phone between 5 separate calls in 3 days. 

Justin G. 

on Yelp

6 years ago

I had an appointment scheduled for the morning in between 8-10. No one showed, up so I called to inquire. The manager got on the call and apologized but the inspector was off. The company failed to call me in the morning or the day before to let me know. The manager then asked if I would be available next week, I had already rearraged my schedule to be home for this appointment. I should have looked at the reviews before hand, go with any other pest control option. 

Leslie Z. 

on Yelp

6 years ago

Just purchased a new condo. Previous owners had a maintenance contract I thought I should continue. I noted online the reviews of no call/no shows, but figured people take more time to complain, than they do to compliment. I was wrong. First appointment was on a Saturday. Shifted my plans to accommodate. I called 15 minutes after my 2 hour window, to be put on hold for 10 minutes while they found the field rep, who then said they were still 30 minutes out. I told them not to come, and I would let them know on Wednesday if I... read more

Ed A. 

on Yelp

6 years ago

Horrible customer service! They charged us over $1400 to install a mesh in the ground in the backyard to prevent rat burrowing. The sales guy and I discussed EXACTLY what I wanted to have done, and then the technicians showed up, a day later than they promised, and did NOT install the mesh the way I wanted. For weeks I've fought with management who tell me the mesh "was not intended to be installed that way," and that the "salesman was wrong." Why isn't the salesman educated on the right way to do things? Why can't they keep... read more

Derek C. 

on Yelp

7 years ago

Made 2 seperate appointments. The first was between 3 and 5 ... noone showed up i called them and was told we dont make same day appointments thats why noone showed up. If thats the case why did you give me a time to begin with? So i then made an appointment the next day between 4 and 6 again noone showed up. So now you wasted my time 2 days in a row 4 hours total and my hourly wage aint cheap. Fortunately another company wanted my 650 bucks! Wish i could give no stars 

Shmura C. 

on Yelp

7 years ago

DON'T WASTE YOUR MONEY. You are better off youtubing to find a solution to your problem, you get more knowledge and don't feel ripped off at the end of the day. 

Stephanie K. 

on Yelp

7 years ago

I'd give their service 0 stars if possible. I moved into a new place June 1st and today was my 5th exterminator. Upon arriving 30 minutes late and not removing or covering his shoes (we have a shoe free house) he proceeded to rudely explain to me how my problem is no long severe enough to spray the way I'd requested and he refused to spray. That's right after 2.5 months of struggling, 1 week of waiting, and my entire morning being wasted he refused to spray. Not only are they unprofessional but every time one of them comes t... read more

elisa k. 

on Yelp

7 years ago

Horrible company. They sprayed one tiny wasp nest for $200.00. The wasps scattered and continued to build nests around my home. When I called them back(30 day guarantee) A man came back carrying a can. When I told him they scattered and are building nests elsewhere around my home, his response was 'Well you paid for one nest. Didn't you sign for that? That's what you signed for." Really? $200 for a spray? I went to home depot and got a can for $3 that kills wasps on the spot. Total rip off, less than zero stars. Never again.