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Orkin
- Pest Control
- Crestwood, IL
About this business
Location details
4751 135th St, Ste D, Crestwood, IL, 60418, United States
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The job was rushed. He wasn’t here 5 minutes. I asked him if he was done he stated he covered everything. I would think as part as customer service he would’ve went over it again since I’m laying $80 for a service. I contacted customer service and they were going requested comes back out and as of 11:34am he has not
Business response:
Tasha - I've sent a message to the branch requesting assistance, and someone should be in contact with you soon.
Not very happy rain gutters not completed yet still waiting
Business response:
I'm sorry to hear this i sent to the location manager to reach out to you today. Have a great rest of your day.
Great Service
Business response:
We're thrilled to hear you had a great service experience with Orkin!
On time, and addressed my concerns.
Business response:
We are delighted to hear that we addressed your concerns. Thank you for sharing your positive feedback, Wendell.
I was forced to cancel late due to a personal issue and requested The appointment be rescheduled; however, I’m amazed that a service representative with cell phone cannot be reached. My husband wanted to be able to be available since the last appointment in May, we learned that there were: Two individuals Canister was half filled 2nd individual refilled canister He did not appear to intend to cover the outside areas as I had Requested until Jerry actually followed him and explicitly directed the required areas. Now I find ... read more
I informed you last week to allow me to reschedule because I would not be available because my mom was in hospital. When I asked your representative if I could reschedule, he told me that he did not have June’s schedule and I should call back. So you came anyway last Saturday and today. I am not home to receive treatment. I will call to reschedule
Business response:
We regret to learn about the inconvenience caused. Please call us at (708) 377-2959 to reschedule. Thank you.
When you have an active account with a business and they charge you for specific services and they only do half the job, there's a major problem. I pay for internal and external, every time Roosevelt arrives, he don't call to let me know he arrived, or to ask has anything changed from the last visit, he doesn't ring the bell to service the inside and only spray externally.. I genuinely can go to Menards and get spray of I only wanted the outside of my house sprayed. I would like to have the service done I pay for.
Tech is nice and does his job well. Office struggles. I requested the reports several times, never received. I requested an inspector to come and give an assessment, 2 came, no assessment. They strike me as wanting to prolong visits as long as they can. Pest problem ongoing for more than 18 months
My experience with Orkin has been horrible. I have Carpenter Ants which are very hard to kill apparently. They've come out once and didn't find the nest. I've complained and noone has contacted me to do more it's simply waiting for another month to pass before they spray the spray that doesn't seem to be working. Every 2 months is simply not enough for an aggressive ant species. When I phoned after emails and texts of complaints were unanswered I was told that I could get more various supports but noone has since reached ou... read more
Business response:
Angela - I am so sorry to hear about your experience with us. I will pass this along to our service manager and have him reach out to you to resolve the issue.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.6 star rating with 5,008 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.