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Orkin

4.5
  • Pest Control
  • Los Angeles, CA

About this business

Home ServicesPest Control

Location details

1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States

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4.52,441 reviews
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Jacqueline A.'s profile image
Jacqueline A. 
rating
5 years ago

Worst ever! They've sprayed twice now in the last couple of weeks and zero results! Ive seen insects running around inside and outside including 2 huge cock roaches very much alive in the house. Call another company. This company must just be spraying water. It's a joke and I wasted my $$ 

Jacqueline A.'s profile image
Jacqueline A. 
rating
5 years ago

Worst ever! They've sprayed twice now in the last couple of weeks and zero results! Ive seen insects running around inside and outside including 2 huge cock roaches very much alive in the house. Call another company. This company must just be spraying water. It's a joke and I wasted my $$ 

A H.'s profile image
A H. 
rating
5 years ago

I had to put 1 star to put up a review, but would not give it one star. My great company Greenleaf was purchased by Orkin. It is has been a disaster since day one. I have a rental property across the street and had to talk to a manger to have them both done with back to back appts. Even after working with a manager, they were not able to make this simple task happen without 20 phone calls back and forth. They have terrible service schedulers that are not able to think outside of the box and have no idea about customer servic... read more

Business response:

A. H, we are sorry to hear about your experience with us. We would like to change your perspective of our service. We want to make this up to you as soon as possible. Please email us customerfirst@orkin.com with your account details. 

A H.'s profile image
A H. 
rating
5 years ago

I had to put 1 star to put up a review, but would not give it one star. My great company Greenleaf was purchased by Orkin. It is has been a disaster since day one. I have a rental property across the street and had to talk to a manger to have them both done with back to back appts. Even after working with a manager, they were not able to make this simple task happen without 20 phone calls back and forth. They have terrible service schedulers that are not able to think outside of the box and have no idea about customer servic... read more

Business response:

A. H, we are sorry to hear about your experience with us. We would like to change your perspective of our service. We want to make this up to you as soon as possible. Please email us customerfirst@orkin.com with your account details. 

Victoria S.'s profile image
Victoria S. 
rating
5 years ago

Orkin, is the WORST. service ever, they "claim" to spray the outside but I've never seen them? but they send me invoices weekly, the workers are on commission bases per house / unit they service if that's what you call it I DO NOT RECOMMEND them 

Business response:

Victoria, we are sorry to read about your recent experience with us. Customer satisfaction is our #1 priority. Our manager will contact to discuss your experience. Hopefully, we can fix this issue immediately and regain your trust in us. 

Victoria S.'s profile image
Victoria S. 
rating
5 years ago

Orkin, is the WORST. service ever, they "claim" to spray the outside but I've never seen them? but they send me invoices weekly, the workers are on commission bases per house / unit they service if that's what you call it I DO NOT RECOMMEND them 

Business response:

Victoria, we are sorry to read about your recent experience with us. Customer satisfaction is our #1 priority. Our manager will contact to discuss your experience. Hopefully, we can fix this issue immediately and regain your trust in us. 

Ida S.'s profile image
Ida S. 
rating
5 years ago

This company is as good as its technicians. Just hope that you don't get the irresponsible ones because everything is well until you need to speak to their costumer service. They have the worst costumer service ever. This problem has been going on for 6 months. My mother-in-law had multiple services with them for over a year and she was happy with the old technician, but he quit and we were assigned this new guy. The new technician was scheduled to come between 8am to 10am. He didn't show during the window and no one cal... read more

Ida S.'s profile image
Ida S. 
rating
5 years ago

This company is as good as its technicians. Just hope that you don't get the irresponsible ones because everything is well until you need to speak to their costumer service. They have the worst costumer service ever. This problem has been going on for 6 months. My mother-in-law had multiple services with them for over a year and she was happy with the old technician, but he quit and we were assigned this new guy. The new technician was scheduled to come between 8am to 10am. He didn't show during the window and no one cal... read more

Tamara C.'s profile image
Tamara C. 
rating
6 years ago

I have used Orkin for many years and this past experience has prompted my review, which I wish I didn't have to do. We have had several issues dealing with this company, first was kitchen moths, and tho the agent working our home was diligent, the moths kept getting worse and ended up in my closet where they ate the better part of my wardrobe including 3 fur coats. Before that they suggested we have them redo the insulation in our attic. They were supposed to clear out the old pink insulation and install newer more effici... read more

Business response:

Tamara, we apologize for the recent issues you've had with Orkin. We would like to have our manager speak with you about your concerns. Please give us a call at 866-640-4317. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.5 star rating with 2,441 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.