Orkin

Robert W. 

on Yelp

2 years ago

A family member paid $500.00 to have Orkin inspect our home for bed bugs The $500.00 was paid in full 6 days before the inspection. We subsequently received a bill and called Orkin. We then received a second billing notice and again called Orkin asking for a reduction in the bill - no amount stated. Essentially Orkin said no reduction in any amount. 

Robert W. 

on Yelp

2 years ago

A family member paid $500.00 to have Orkin inspect our home for bed bugs The $500.00 was paid in full 6 days before the inspection. We subsequently received a bill and called Orkin. We then received a second billing notice and again called Orkin asking for a reduction in the bill - no amount stated. Essentially Orkin said no reduction in any amount. 

Shanell H. 

on Yelp

2 years ago

Be prepared to have to constantly call these "technicians" back weekly because your issue will not get solved. Orkin is not thorough, misdiagnoses pest problems, and will be very negligent to your pest issue. The other night, I saw what I was told was a mouse. Decided to give Orkin a call and their resolution were flimsy glue boards ("strategically placed") that I could have purchased myself from the hardware store. Although the technicians were very nice, nothing was caught, and I continued to see the mouse. I began receivi... read more

Shanell H. 

on Yelp

2 years ago

Be prepared to have to constantly call these "technicians" back weekly because your issue will not get solved. Orkin is not thorough, misdiagnoses pest problems, and will be very negligent to your pest issue. The other night, I saw what I was told was a mouse. Decided to give Orkin a call and their resolution were flimsy glue boards ("strategically placed") that I could have purchased myself from the hardware store. Although the technicians were very nice, nothing was caught, and I continued to see the mouse. I began receivi... read more

Dennis S. 

on Yelp

3 years ago

I haven't contracted them personally . It was a service provided by an apparent complex (Ava Studio City) I lived in. Representative came twice for two different reasons. First one was roaches. We left a comment in the request, that we have a baby, and we are concerned about chemicals. And eventually it ended up with the chemicals placed on one of our baby's toys, which always is being sucked by the baby Second time we requested the service because something was biting our baby. Same person came without letting us know, and... read more

Dennis S. 

on Yelp

3 years ago

I haven't contracted them personally . It was a service provided by an apparent complex (Ava Studio City) I lived in. Representative came twice for two different reasons. First one was roaches. We left a comment in the request, that we have a baby, and we are concerned about chemicals. And eventually it ended up with the chemicals placed on one of our baby's toys, which always is being sucked by the baby Second time we requested the service because something was biting our baby. Same person came without letting us know, and... read more

shauna m. 

on Yelp

3 years ago

Orkin, as a company, is so frustrating. Upon starting my "contract" it was very unclear in terms of whether it was actually a "contract," and how to exit it, if need be. (We had a seasonal summer need for pest control but it tapers in the winter and we wanted to cut back costs.) The procedure for exiting the agreement or "contract" was that you had to call and request a "manager" to call you back. No one that answers the phone apparently can actually do anything beyond set up appointments. I called a few times only to be... read more

shauna m. 

on Yelp

3 years ago

Orkin, as a company, is so frustrating. Upon starting my "contract" it was very unclear in terms of whether it was actually a "contract," and how to exit it, if need be. (We had a seasonal summer need for pest control but it tapers in the winter and we wanted to cut back costs.) The procedure for exiting the agreement or "contract" was that you had to call and request a "manager" to call you back. No one that answers the phone apparently can actually do anything beyond set up appointments. I called a few times only to be... read more

Dee B. 

on Yelp

3 years ago

Orkin referred my job to a subcontractor who did subpar and incomplete work, and Orkin took no responsibility or accountability for the shoddy job. Horrible experience, I would never recommend them.