Orkin

Yajaira S. 

on Yelp

5 years ago

Rep on the phone was great when I first contacted I was excited that I was going to get rid of my pest problem and scheduled the service for Saturday. On Friday, I decided to check Yelp and saw all the negative reviews. I called the company to address my concerns since I saw the most common issue is that they don't show up and still charge you and how the service did not help. The rep stated that I can cancel anytime that I am not under contact and if I am not satisfied that they will cancel service. The rep stated that the... read more

Carolyn B. 

on Yelp

5 years ago

Man, why didn't I look on Yelp before going with Orkin?!? These guys are a joke. Their overall 2 star rating is seriously generous. I called a month ago to help with rats. The technician came out, set up bait stations and promised to be back weekly and/or biweekly to remove dead rats and check on everything. They NEVER came back. When I called them, they would say they couldn't understand why the re-visits weren't happening automatically within the system? So, they set up another appointment. Again, they NEVER show up. So ... read more

Carolyn B. 

on Yelp

5 years ago

Man, why didn't I look on Yelp before going with Orkin?!? These guys are a joke. Their overall 2 star rating is seriously generous. I called a month ago to help with rats. The technician came out, set up bait stations and promised to be back weekly and/or biweekly to remove dead rats and check on everything. They NEVER came back. When I called them, they would say they couldn't understand why the re-visits weren't happening automatically within the system? So, they set up another appointment. Again, they NEVER show up. So ... read more

M R. 

on Yelp

5 years ago

Orkin owes me 6 hours of my life back. Termite inspector scheduled to come Tuesday 8-10 am. No show. Spent 1 hr on hold and transferred to 3 different people to ask what happened. Rescheduled for today 8-10 am. No show again. Spent 30 min on phone being passed around. Waiting on hold for manager, then was disconnected. Called back. Same run around. Ended up with a promise that the manager would call me. Yep - you guessed it. No return calls. I have a MAJOR termite project for them. Not anymore. 

M R. 

on Yelp

5 years ago

Orkin owes me 6 hours of my life back. Termite inspector scheduled to come Tuesday 8-10 am. No show. Spent 1 hr on hold and transferred to 3 different people to ask what happened. Rescheduled for today 8-10 am. No show again. Spent 30 min on phone being passed around. Waiting on hold for manager, then was disconnected. Called back. Same run around. Ended up with a promise that the manager would call me. Yep - you guessed it. No return calls. I have a MAJOR termite project for them. Not anymore. 

Sam K. 

on Yelp

5 years ago

Literal garbage. We called to do a "vital clean" service for the office (small office) and they charged $350 for the service when all they did was use the same dirty towel on all desks and the service was literally 15 minutes. Really?? For all the things the service claims it does is so misleading. You're better off just doing a deep cleaning yourself with isopropyl alcohol, Lysol, and Clorox. Literal joke, this was laughable. 

Sam K. 

on Yelp

5 years ago

Literal garbage. We called to do a "vital clean" service for the office (small office) and they charged $350 for the service when all they did was use the same dirty towel on all desks and the service was literally 15 minutes. Really?? For all the things the service claims it does is so misleading. You're better off just doing a deep cleaning yourself with isopropyl alcohol, Lysol, and Clorox. Literal joke, this was laughable. 

ruth g. 

on Yelp

5 years ago

For years I loved my service. I had a great provider who came regularly, was on time, polite, professional. That's why I'm giving more than 1 star. Then I got the guy who never called to set up appts; he would just show up whenever he wanted. That did not work for me. Things for better again for a while after he disappeared. Then Lockdown happened. I work nights, which means I'm home during the day. My home can't be serviced unless I'm home, because gates have to be opened and access provided. I didn't get any calls ... read more

ruth g. 

on Yelp

5 years ago

For years I loved my service. I had a great provider who came regularly, was on time, polite, professional. That's why I'm giving more than 1 star. Then I got the guy who never called to set up appts; he would just show up whenever he wanted. That did not work for me. Things for better again for a while after he disappeared. Then Lockdown happened. I work nights, which means I'm home during the day. My home can't be serviced unless I'm home, because gates have to be opened and access provided. I didn't get any calls ... read more