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Orkin
- Pest Control
- Los Angeles, CA
About this business
Location details
1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States
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I had a unit which was infested with roaches. I had another company treat it and was not able to get rid if these horrible creatures. Derrell Sparks came in and was very helpful and had great suggestions. He took his time and explained all my questions. He treated the unit very diligently. I will definitely recommend Derrell and his company
Business response:
Thank you Farideh, for taking the time to leave this review! We are so happy that our technician was able to solve your roach problem. We are excited about our partnership with you.
Shout out to Glenn and Bill, my Orkin guys! I'm not sure which location is their home base and I don't know their last names, but if you use Orkin and you get Glenn or Bill, you're a lucky person. Bill was responsible for my monthly home visits, then Glenn started. They are both amazing and go above and beyond their job to keep my home rodent and pest free! And they both have a great sense of humor :-)
Shout out to Glenn and Bill, my Orkin guys! I'm not sure which location is their home base and I don't know their last names, but if you use Orkin and you get Glenn or Bill, you're a lucky person. Bill was responsible for my monthly home visits, then Glenn started. They are both amazing and go above and beyond their job to keep my home rodent and pest free! And they both have a great sense of humor :-)
I am a vets widow on disability my daughter in law paid Orkin to get rid of mice only in my house it's been ongoing for over a year now I am very upset because still have them 6700 dollars for one year what a crock!!!! I have had it you can never get ahold of the branch manager in Davenport Iowa branch 526 manager is SilentorEsthyl Henderson asked for him many times and not once got him I just saw a baby mouse again they don't come by a stork They have disappointed me so many times and I am scared and live alone for the mone... read more
Business response:
Hello Dawn I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (213) 246-5448 when convenient.
I am a vets widow on disability my daughter in law paid Orkin to get rid of mice only in my house it's been ongoing for over a year now I am very upset because still have them 6700 dollars for one year what a crock!!!! I have had it you can never get ahold of the branch manager in Davenport Iowa branch 526 manager is SilentorEsthyl Henderson asked for him many times and not once got him I just saw a baby mouse again they don't come by a stork They have disappointed me so many times and I am scared and live alone for the mone... read more
Business response:
Hello Dawn I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (213) 246-5448 when convenient.
The reviews on here say it all--this company is absolutely awful. They STILL have not disclosed what pesticides they sprayed in our home, without our consent. Everyone who has this terrible experience should contact the Structural Pest Board for the state of California and report their unethical and illegal tactics.
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
The reviews on here say it all--this company is absolutely awful. They STILL have not disclosed what pesticides they sprayed in our home, without our consent. Everyone who has this terrible experience should contact the Structural Pest Board for the state of California and report their unethical and illegal tactics.
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
Their low ratings make sense after my experience today. I was scheduled for a termite inspection and the technician that called me made up a ridiculous excuse so he wouldn't have to drive across town to my home. He said the Orkin has a gentleman's agreement with terminix and won't service properties that were previously serviced by terminix. So customers can't get second opinions? Or change providers? That makes no sense. He started the call by saying that it would take him 1:30 to get to me so I am convinced his laziness w... read more
Business response:
Hello Taurean Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please contact us at (213) 246-5448 so we can learn more and work to rectify the situation.
Their low ratings make sense after my experience today. I was scheduled for a termite inspection and the technician that called me made up a ridiculous excuse so he wouldn't have to drive across town to my home. He said the Orkin has a gentleman's agreement with terminix and won't service properties that were previously serviced by terminix. So customers can't get second opinions? Or change providers? That makes no sense. He started the call by saying that it would take him 1:30 to get to me so I am convinced his laziness w... read more
Business response:
Hello Taurean Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please contact us at (213) 246-5448 so we can learn more and work to rectify the situation.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 2,452 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.