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Orkin
- Pest Control
- Los Angeles, CA
About this business
Location details
1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States
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Orkin responded they are "concerned" to hear my review, yet I wrote the business owner they gave me the name for (Joe Ragoiza) who never wrote me back, and never sent us a copy of the chemicals used in our home, without our consent or knowledge. THIS IS ILLEGAL. The operator kept hiding behind the excuse that their "contract is with the landlord". Apparently they have never reviewed CA Business & Prof Code § 8538, which specifically provides pest companies must give proper notice to not only owners/landlords BUT ALSO tenants... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
Orkin responded they are "concerned" to hear my review, yet I wrote the business owner they gave me the name for (Joe Ragoiza) who never wrote me back, and never sent us a copy of the chemicals used in our home, without our consent or knowledge. THIS IS ILLEGAL. The operator kept hiding behind the excuse that their "contract is with the landlord". Apparently they have never reviewed CA Business & Prof Code § 8538, which specifically provides pest companies must give proper notice to not only owners/landlords BUT ALSO tenants... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
This company came and sprayed toxic chemicals on our property, without our knowledge, while we along with our pet and children were all on site. When we called to find out the name of the chemicals used onsite, they refused to release any information, despite the fact this is illegal under California law, because they are under contract with our shady landlord. Again, this is illegal under California law to withhold this information from tenants, and also to not inform us what was used onsite. We are reporting them to all r... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
This company came and sprayed toxic chemicals on our property, without our knowledge, while we along with our pet and children were all on site. When we called to find out the name of the chemicals used onsite, they refused to release any information, despite the fact this is illegal under California law, because they are under contract with our shady landlord. Again, this is illegal under California law to withhold this information from tenants, and also to not inform us what was used onsite. We are reporting them to all r... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
They have the worst customer Service I have ever experienced.... If I wasn't in a contract , I would Definitely never use them again. I will make sure I let everyone know not to use this company!!! Please do not be fooled by the specials. It's not worth it.!!!!! I wish I didn't even have to give one sthey deserve none.!
Business response:
Hi Nina I am sorry for your latest experience with us. We invite you to contact us at (213) 246-5448, so we may discuss your specific personal experience. Thank you!
They have the worst customer Service I have ever experienced.... If I wasn't in a contract , I would Definitely never use them again. I will make sure I let everyone know not to use this company!!! Please do not be fooled by the specials. It's not worth it.!!!!! I wish I didn't even have to give one sthey deserve none.!
Business response:
Hi Nina I am sorry for your latest experience with us. We invite you to contact us at (213) 246-5448, so we may discuss your specific personal experience. Thank you!
Unprofessional, Unreliable, No communication and Zero Follow Up! They took my money upfront (in full) and did not complete the job. First visit they did a partial service; blaming the customer for not having wet soil (which was never discussed prior to the work date that this needed to be done). Why is the customer responsible for preparing for a termite treatment anyway, isn't this the professional's responsibility? On the 2nd visit more excuses about why they could not complete the job. There was no ETA upon arrival ot... read more
Business response:
Hello Natalie If you’re open to discussing your experience further, please call us at (213) 246-5448. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
So VERY Expensive when you can get better service from a Ma and Pa Outfit. The Termite Fumigation side is Sub Contracted out. We got the same service for half the price
Business response:
We are sorry to hear about your experience, Bill. Please feel free to reach out to us at (213) 246-5448 to discuss this further. Thank you for your feedback.
So VERY Expensive when you can get better service from a Ma and Pa Outfit. The Termite Fumigation side is Sub Contracted out. We got the same service for half the price
Business response:
We are sorry to hear about your experience, Bill. Please feel free to reach out to us at (213) 246-5448 to discuss this further. Thank you for your feedback.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 2,452 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.