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Orkin
- Pest Control
- Los Angeles, CA
About this business
Location details
1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States
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During 2025 summer I hired their service, paying $63/month, and they said I could cancel anytime after 6 months. After 8 months I decided to cancel, as I didn't see much results. A day after they performed a service, in Feb 2026, I canceled the membership. They keep coming after me, calling and knocking at my door, saying I have to pay for the full service on Feb, which is $126, even though I paid for the membership and the service was within the month I paid. They are also charging for Oct, for some reason they didn't char... read more
Business response:
Hello Marina If you’re open to discussing your experience further, please call us at (213) 246-5448. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
During 2025 summer I hired their service, paying $63/month, and they said I could cancel anytime after 6 months. After 8 months I decided to cancel, as I didn't see much results. A day after they performed a service, in Feb 2026, I canceled the membership. They keep coming after me, calling and knocking at my door, saying I have to pay for the full service on Feb, which is $126, even though I paid for the membership and the service was within the month I paid. They are also charging for Oct, for some reason they didn't char... read more
Business response:
Hello Marina If you’re open to discussing your experience further, please call us at (213) 246-5448. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Supposed to come after working hours, but Orkin showed up at 6 am in the morning to spray the entire office. Office employees start at 7 am. Wet poison spots are all over the office floor, and chairs and drawers have oily residue. Very incompetence. We have been coughing since then!
Business response:
We're sorry to hear about your experience. Precise please accept our apologies. You can reach us at (213) 246-5448 for further assistance.
Supposed to come after working hours, but Orkin showed up at 6 am in the morning to spray the entire office. Office employees start at 7 am. Wet poison spots are all over the office floor, and chairs and drawers have oily residue. Very incompetence. We have been coughing since then!
Business response:
We're sorry to hear about your experience. Precise please accept our apologies. You can reach us at (213) 246-5448 for further assistance.
I am writing this review to warn others about this company. If I could give Orkin and this particular branch zero stars I would. I recently arranged a pest inspection at my home with the Eaglerock branch as I observed multiple exit holes on my ceiling. The representative, Erik, performed the inspection. He agreed that the holes were not from termites, but likely from some other type of wood-destroying organism and that opening up the ceiling drywall is recommended to confirm the type of infestation. After three weeks, ... read more
Business response:
Rosette please accept our apologies for the experience you had with our Eaglerock branch. Your feedback helps us improve.
I am writing this review to warn others about this company. If I could give Orkin and this particular branch zero stars I would. I recently arranged a pest inspection at my home with the Eaglerock branch as I observed multiple exit holes on my ceiling. The representative, Erik, performed the inspection. He agreed that the holes were not from termites, but likely from some other type of wood-destroying organism and that opening up the ceiling drywall is recommended to confirm the type of infestation. After three weeks, ... read more
Business response:
Rosette please accept our apologies for the experience you had with our Eaglerock branch. Your feedback helps us improve.
We initially had a positive experience with Orkin and left a good review. However, after about 8 months of ongoing service for a mice issue, the problem has not been resolved. During this time, technicians Steven visited the property, but we are still noticing signs of mice activity, including a persistent odor consistent with mice in certain areas. We also requested from Eddie Ramirez more thorough inspection and sanitation, but those concerns have not been fully addressed yet.Mr.Ramirez is asking for more money.At this po... read more
Business response:
We are thrilled to hear about your positive experience with Mr. Steven Sage. Thank you Harry for sharing your feedback with us. It's wonderful to know that Mr. Sage demonstrated such a high level of professionalism, expertise, and dedication during his visits to your home for rodent and insect control. We take great pride in our employees' commitment to providing exceptional service and thorough explanations to our valued customers. Your kind words about Mr. Sage's attention to detail, patience in addressing your concerns, a... read more
We initially had a positive experience with Orkin and left a good review. However, after about 8 months of ongoing service for a mice issue, the problem has not been resolved. During this time, technicians Steven visited the property, but we are still noticing signs of mice activity, including a persistent odor consistent with mice in certain areas. We also requested from Eddie Ramirez more thorough inspection and sanitation, but those concerns have not been fully addressed yet.Mr.Ramirez is asking for more money.At this po... read more
Business response:
We are thrilled to hear about your positive experience with Mr. Steven Sage. Thank you Harry for sharing your feedback with us. It's wonderful to know that Mr. Sage demonstrated such a high level of professionalism, expertise, and dedication during his visits to your home for rodent and insect control. We take great pride in our employees' commitment to providing exceptional service and thorough explanations to our valued customers. Your kind words about Mr. Sage's attention to detail, patience in addressing your concerns, a... read more
PRIVACY BREACH!!!! Never even got to the point to use the company; asked if they were available for a certain day, was told yes then had to give a bunch of my information to then be told no they never do one-day inspections; I would need to buy the yearly service. I asked to please just delete my contact information. I was told it was deleted and then was called back an hour later by someone else trying to sell me the yearly service! I called back 2 more times, talked to 2 more departments asking to delete my information. Bo... read more
Business response:
Hello Rachel If you’re open to discussing your experience further, please call us at (213) 246-5448. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 2,493 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.