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Orkin
- Pest Control
- Los Angeles, CA
About this business
Location details
1053 Crenshaw Blvd, Los Angeles, CA, 90019, United States
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I am a vets widow on disability my daughter in law paid Orkin to get rid of mice only in my house it's been ongoing for over a year now I am very upset because still have them 6700 dollars for one year what a crock!!!! I have had it you can never get ahold of the branch manager in Davenport Iowa branch 526 manager is SilentorEsthyl Henderson asked for him many times and not once got him I just saw a baby mouse again they don't come by a stork They have disappointed me so many times and I am scared and live alone for the mone... read more
Business response:
Hello Dawn I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (213) 246-5448 when convenient.
I am a vets widow on disability my daughter in law paid Orkin to get rid of mice only in my house it's been ongoing for over a year now I am very upset because still have them 6700 dollars for one year what a crock!!!! I have had it you can never get ahold of the branch manager in Davenport Iowa branch 526 manager is SilentorEsthyl Henderson asked for him many times and not once got him I just saw a baby mouse again they don't come by a stork They have disappointed me so many times and I am scared and live alone for the mone... read more
Business response:
Hello Dawn I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (213) 246-5448 when convenient.
The reviews on here say it all--this company is absolutely awful. They STILL have not disclosed what pesticides they sprayed in our home, without our consent. Everyone who has this terrible experience should contact the Structural Pest Board for the state of California and report their unethical and illegal tactics.
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
The reviews on here say it all--this company is absolutely awful. They STILL have not disclosed what pesticides they sprayed in our home, without our consent. Everyone who has this terrible experience should contact the Structural Pest Board for the state of California and report their unethical and illegal tactics.
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
Their low ratings make sense after my experience today. I was scheduled for a termite inspection and the technician that called me made up a ridiculous excuse so he wouldn't have to drive across town to my home. He said the Orkin has a gentleman's agreement with terminix and won't service properties that were previously serviced by terminix. So customers can't get second opinions? Or change providers? That makes no sense. He started the call by saying that it would take him 1:30 to get to me so I am convinced his laziness w... read more
Business response:
Hello Taurean Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please contact us at (213) 246-5448 so we can learn more and work to rectify the situation.
Their low ratings make sense after my experience today. I was scheduled for a termite inspection and the technician that called me made up a ridiculous excuse so he wouldn't have to drive across town to my home. He said the Orkin has a gentleman's agreement with terminix and won't service properties that were previously serviced by terminix. So customers can't get second opinions? Or change providers? That makes no sense. He started the call by saying that it would take him 1:30 to get to me so I am convinced his laziness w... read more
Business response:
Hello Taurean Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better. Please contact us at (213) 246-5448 so we can learn more and work to rectify the situation.
Orkin responded they are "concerned" to hear my review, yet I wrote the business owner they gave me the name for (Joe Ragoiza) who never wrote me back, and never sent us a copy of the chemicals used in our home, without our consent or knowledge. THIS IS ILLEGAL. The operator kept hiding behind the excuse that their "contract is with the landlord". Apparently they have never reviewed CA Business & Prof Code § 8538, which specifically provides pest companies must give proper notice to not only owners/landlords BUT ALSO tenants... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
Orkin responded they are "concerned" to hear my review, yet I wrote the business owner they gave me the name for (Joe Ragoiza) who never wrote me back, and never sent us a copy of the chemicals used in our home, without our consent or knowledge. THIS IS ILLEGAL. The operator kept hiding behind the excuse that their "contract is with the landlord". Apparently they have never reviewed CA Business & Prof Code § 8538, which specifically provides pest companies must give proper notice to not only owners/landlords BUT ALSO tenants... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
This company came and sprayed toxic chemicals on our property, without our knowledge, while we along with our pet and children were all on site. When we called to find out the name of the chemicals used onsite, they refused to release any information, despite the fact this is illegal under California law, because they are under contract with our shady landlord. Again, this is illegal under California law to withhold this information from tenants, and also to not inform us what was used onsite. We are reporting them to all r... read more
Business response:
Hi Jennifer Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (213) 246-5448 to speak with a customer care representative about your recent experience.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.5 star rating with 2,493 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.