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Orlando VW North
- Car Dealers
- Orlando, FL
About this business
Location details
1050 Lee Road, Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
i have been trying to buy a car for several months when a friend recommended David Maus VW and was he so right i got the car i wanted at the price and payment i could afford and Mike in service met me with a smile and made me feel like part of the family .David Maus is true to his word what ever it take
I don't like car shopping and generally take a friend whenever I go simply because my experience has been that car dealers think that I'm an easy mark because I'm a woman. I work hard for everything I have and am very careful when it comes to large purchases. From the moment I arrived at David Maus VW on Lee Rd, I can say that I felt comfortable. I was greeted by Fredy Agron who asked me what could he help me buy and not what can I sell you. I felt that he was really concerned with my needs and actually went so far as to fin... read more
I scheduled an oil change for my Jetta using their online appointment system. Unfortunately, my experience with the service department was disappointing. The service advisor I worked with had a poor attitude throughout the visit. They became noticeably frustrated when I declined to provide my home address and instead used a secondary phone number. I prefer to limit the personal information I share, and customers shouldn’t be made to feel uncomfortable for making that choice. The bigger concern was the diagnosis. I was told m... read more
Business response:
We value every customer's feedback and appreciate you taking the time to share your experience. Our team is committed to providing professional communication, thorough service, and an experience customers can feel confident in. Please contact Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com so we can learn more about your experience.
On July 2, I purchased a three-year-old used Volkswagen Jetta from VW North Orlando. Today is July 10, and the car has already been in the repair shop twice. I purchased this vehicle expecting reliable transportation, but instead I’ve been left dealing with repeated mechanical problems and the inconvenience of being without my car. I’ve made multiple calls to the dealership to try to resolve the situation, but I’ve received very little help. The lack of urgency, communication, and customer service has been extremely disappoi... read more
Business response:
We appreciate you taking the time to share your feedback. We strive to provide a positive ownership experience supported by responsive communication and customer care, and we value the opportunity to better understand your concerns. Please contact Randy Dulaney at Rdulaney@vtaig.com so we can learn more about your experience.
Worst experience I've ever had with a car and a dealership. I do not recommend and am considering legal action.
Business response:
We take concerns like these seriously and appreciate you sharing your perspective. Our team is committed to conducting business with professionalism and working toward positive outcomes for our customers. Please contact Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com so we can better understand the situation and discuss your experience further.
Service was good, however, the wait was to long. Almost 3 hours for a oil change with an appointment.
Business response:
Your positive feedback about our service means a great deal to us, and we are glad to hear that the quality of work met your expectations. We do understand, however, that nearly three hours for an oil change — even with a scheduled appointment — is a long time, and we appreciate you bringing this to our attention.
Service staff is great but your automated scheduling service has failed us both many times
Business response:
Thanks for the kind words about our service staff. We also hear you on the automated scheduling issues and sincerely apologize for the frustration. Your feedback is noted, and we're committed to improving that experience.
No No No How about no No no Yes maybe no Hmmm how about no
Business response:
Thank you for your wonderful feedback and for taking the time to share your experience with us! We truly appreciate you choosing Orlando VW North and are glad to have had the opportunity to serve you. We look forward to welcoming you back whenever you are ready!
Poor Same repair 11 months apart Very dissatisfied Steering wheel needs replacing again after 11 months
Business response:
We regret that this situation has left you feeling disappointed, as our goal is always to provide repairs that support long-term confidence in your vehicle. We appreciate you sharing this feedback and take concerns about recurring issues seriously as we continue working to improve our service experience. Please reach out to Kenny Kennedy, our Service Manager, at kkennedy01@vtaig.com if you'd like to discuss this further.
Frequently asked questions about Orlando VW North
How is Orlando VW North rated?
Orlando VW North has a 4.5 star rating with 4,556 reviews.
When is Orlando VW North open?
Orlando VW North is open now. It will close at 7:00 p.m.