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Pacifica Senior Living San Martin
- Assisted Living Facilities
- Las Vegas, NV
About this business
About Us Pacifica Senior Living San Martin Pacifica Senior Living San Martin in Las Vegas, Nevada, is a warm and welcoming place to retire. Our Independent Living, Assisted Living, and Memory Care community has the amenities and support you need to live your best life at every age.
Location details
8374 W Capovilla Ave, Las Vegas, NV, 89113, United States
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5 on all. Mom is very happy that she lives here. I have good communication with staff. Very pleasant public areas.
Business response:
Thank you Anonymous for your positive recommendation of Pacifica Senior Living San Martin! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
From what I saw and experienced. the staff, facility, was all great. My mom liked everyone, and I did too!
Business response:
Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living San Martin!
I’ve lived here for quite some time and I have never been happier. I love the restaurant trips and am glad the scenic drives are making a come back. The staff is very warm and welcoming, I always feel seen and heard. The chef makes a good cheeseburger.
Business response:
Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living San Martin!
I had to move here 4 years ago, and it was the best decision I made. The staff is so caring and supportive. The kitchen needs an overhaul, service is spotty sometimes. Food offered on the menu is often not available, and that’s frustrating. The Menu has changed, and less foods are offered. I like it here, overall. And I am looking forward to living here another 3 years.
Business response:
Leslie, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living San Martin!
The director does not communicate well and they are understaffed, especially in the evenings. The food in the brochure is not what is served. It's not gourmet by any means. They run out of food that's on the menu all the time. They have activities but lately the activity will say "self ran". They need to encourage residents to be active and do more hands on activities to facilitate relationships inside the facility so they are not lonely. My loved one is very lonely there. She said nobody participates in anything.
This place is a holding cell, but maybe others are not much better. As one of the nicest staff members told me.."they don't get better." The staff is nice, but not much stimulation or anything - but the residents are pretty much "gone" and gradually getting worse.
They took great care of her while she was alive and called Hospice to help take care of her but the administrative aspect regarding billing and follow up after she passed was poor. She was only there for 2 months before she passed.
Business response:
We know only too well about the grief of losing a loved one. We appreciate your kind comments about your mother’s care. We will also take your critique into consideration. We hope that your family finds peace at this time.
Pacifica was the best facility I visited and the staff was very welcoming. They seemed to really care about senior's. Pacifica exceeded our expectations in all the above areas. I would definitely recommend them in the future.
Business response:
Hi Nancy, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living San Martin. Thank you again, we hope that you have a great day!
It's clean , very close to San Martin Hospital (next door). Very friendly staff and my father feels happy there .Why I picked that facility ? I work in physical therapy and did home health in that facility and I liked what I saw! Chairs and benches every 150 -175 ft , railings on both sides of all walkway corridor , NO CARPET , very well lighted throughout, a waterfall entryway, all the amenities a senior will need. The facility looks like a resort atmosphere. The prices are very comparable for the services . The facility se... read more
Business response:
Hi MP, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living San Martin. Thank you again, we hope that you have a great day!
Frequently asked questions about Pacifica Senior Living San Martin
How is Pacifica Senior Living San Martin rated?
Pacifica Senior Living San Martin has a 4.6 star rating with 142 reviews.
When is Pacifica Senior Living San Martin open?
Pacifica Senior Living San Martin is open now. It is open 24/7.