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Park Valley Apartments
- Apartments
- Smyrna, GA
About this business
Location details
4570 S Cobb Dr, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It used to... (Verified Renter) It used to be priced appropriately for the level of quality provided, the increase in rent was well over the amount of value the complex has available. It was way too expensive for this type of complex M.
Business response:
Thank you for taking a moment to provide us with your feedback. Your opinion is extremely important to us. Please don't hesitate to contact us if you need anything. Thank you again and we really appreciate you! Sincerely, Rogger B.
There can be... (Verified Renter) There can be a lot of bugs on the lower levels
Location, perfect, staff... (Verified Renter) Location, perfect, staff great, but my neighbors are loud, trash left in the breezeway, gardening and trash pick up behind our building has fallen down. Hole in fence folks still go through all the time behind the building.
Business response:
Thank you for taking a moment to provide us with your feedback. We will certainly address your concerns as soon as possible to ensure you are happy with the community and in your home. Please don't hesitate to contact us if you need anything. Thank you again and we really appreciate you! Sincerely, Rogger B.
Stay Away *update* Instead of sending my sister her money back they are blocking her calls. We will be filing a HUD complaint against this company. *original review* Management exhibited a complete lack of responsibility and professionalism. My sister paid her deposit for an apartment that wasn’t ready when she was supposed to move in. She was offered another comparable apartment to the one she desired. Guess what—it wasn’t ready either. When I called and spoke with Rogger he acted like she should have been grateful to accep... read more
Business response:
Thank you for your feedback. I am so sorry to hear that your sister's recent experience at our community was not a positive one. The team and I are committed to making sure that everyone that visits our community has a positive and enjoyable experience. I would like to set up time where we can discuss your sister's concern and maybe generate a solution. Please feel free to contact me at 770.432.3110. Thank you again for taking the time to provide us with your feedback. Sincerely, Rogger B.
It takes request... (Verified Renter) It takes request way to long to be handled. I mentioned a mold problem two weeks ago that hasn't been met
Business response:
Thank you for your feedback. We are so sorry to hear your experience has been less than exceptional. If you are still having a maintenance issue, please don't hesitate to contact the office and we will respond promptly. Again, thank you for taking the time to provide us with your feedback, we hope to have the chance to improve your experience moving forward. Rogger B.
No inside washer... (Verified Renter) No inside washer dryer. No carpet. No full size closet.
Business response:
Thank you for your feedback. We do have apartments that do have washer/dryer connections if you are interested in exploring this option to possibly transfer. I look forward to hearing from you soon and again, thank you for taking the time to provide us with your feedback. We hope to have the chance to improve your experience moving forward. Rogger B.
Same as before.... (Verified Renter) Same as before. The upgrades were nice but my dishwasher leaked so what good was it. Small for price. Tons of bugs mainly spiders and big centipedes.
Business response:
Thank you for your review. I would like to invite you to contact me at (770) 432-3110 review the concerns outlined in your review, so that we can resolve these items. Please do not hesitate to let us know if you need anything. Sincerely, Rogger B. Community Manager
Based on the... (Verified Renter) Based on the first few years I would highly recommend, but treatment I am receive now I wouldthink about it twice!
Business response:
Thank you for your feedback. I am so sorry to hear that your experience at our community has not been positive and would love the chance to speak with you directly. Please feel free to contact me at 770.432.3110 so we can further discuss any questions you have regarding your move to our community. Thank you again for taking the time to provide us with your feedback. Sincerely, Rogger B.
The washing machines... (Verified Renter) The washing machines are my only complaint. There needs to be something done about it. They need to be updated immediately.
Frequently asked questions about Park Valley Apartments
How is Park Valley Apartments rated?
Park Valley Apartments has a 3.9 star rating with 801 reviews.
When is Park Valley Apartments open?
Park Valley Apartments is open now. It will close at 6:00 p.m.