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Payless Power
- Home Services
- Dallas, TX
About this business
Location details
.975428, Dallas, Dallas, TX, 75397, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Suck, they have caused me so much harm. I'm dealing with my wife's unexpected death. They've blocked me from canceling and requiring me to pay in cash. Stay away
Business response:
We appreciate your feedback on this matter Jeff. We know the importance of resolving the issue with terminating your services, especially after the unfortunate passing of a loved one. We are eager to help you with this matter at 1-888-963-9363
They stink. Got me trapped so I can use only them.
Business response:
Hello Jeff, and thank you for your feedback. We understand you have concerns about your services, and it is important to assist you in this matter. You can reach out to us at 1-888-963-9363 for help
Convenient but extremely expensive .
Business response:
Thank you for sharing your thoughts with us. We understand that cost is a significant factor, and we truly appreciate your feedback. While we’re glad to hear you find the service convenient, we know the price can be a concern. We're always looking for ways to improve and offer value to our customers, so please don’t hesitate to reach out at (888) 963-9363 if you’d like to discuss any options or ways we can better meet your needs. We're here to partner with you and make sure you're getting the best experience possible!
Terrible there terrible
Business response:
Thank you for leaving us your feedback. We see you have issues with the services you have received, and we would be happy to assist you over at 1-888-963-9363
This electricity company sucks They lied it said they had a promo for $100 worth of free electricity if you sign up and I asked about it and they said that there’s no such thing when it’s clearly posted on the websites One out of five stars for me
Business response:
We appreciate the feedback on this matter, Dav. We can understand the concern if you were advised of a promo we do not actually provide, and we would be happy to clear up any confusion at 1-888-963-9363
I've had this paypower.com for several months since moving into my new temporary place. And I have to admit it can't get any easier than this! Payments are fast simple and easy and I get a daily reminder of my existing balance on my account I love it
Business response:
Thank you for rating Payless Power! We're proud to provide you with reliable and affordable electricity services.
So far so good! Picking a plan and creating an account was super easy! Was also lucky enough to have a digital meter that was initiated remotely, so in less than 10 minutes my home was alive and ready to be filled. I was yet again impressed when I forgot to pay the bill and neglected to utilize the auto pay feature, Payless Power was sure to notify me of the issue I had. To get me back up and going was done with great respect and dignity and information necessary to let us know that if and whenever we needed assistance, that... read more
Business response:
We appreciate your kind review, Christopher. Payless Power is so glad to hear that you are enjoying our pre-paid electricity services, and we are happy to help keep your household powered on when you need it. Thank you for being a Payless Power customer!
In all honesty this is A great company. However I do believe that they are cheating us through the kilowatt hour due to the fact that it says that My usage raised a whole 25 kilo per hour for 2 days! 15 kWh one day and then compared to 38 kWh the next? That’s a hypothetical question.
Business response:
Thank you for sharing your thoughts with us. We truly appreciate your honesty and are glad to hear that you’ve had a positive experience with our company overall. We completely understand your concerns about the sudden spike in your usage, and we know that discrepancies like this can be frustrating. It's definitely important for us to ensure you're being charged accurately, so we encourage you to reach out to our customer support team at (888) 963-9363 to review the details of your account and investigate the issue further. ... read more
Your prices are extremely high, and quit charging me for a payment less than $75.
Business response:
Thank you for sharing your concerns with us, and we’re really sorry to hear that the pricing has been frustrating for you. We completely understand how important it is to keep costs manageable, especially when paying smaller amounts, and we want to make sure you’re not being charged unfairly. Your feedback is valuable, and we’d love to work with you to better understand your situation and see how we can help address the charges you're referring to. Please feel free to reach out to our customer service team at (888)963-9363 ... read more
Frequently asked questions about Payless Power
How is Payless Power rated?
Payless Power has a 4.6 star rating with 23,186 reviews.
When is Payless Power open?
Payless Power is open now. It will close at 5:00 p.m.