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.975428, Dallas, Dallas, TX, 75397, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To much for daily payments need monthly set payments
Business response:
Thank you for sharing your thoughts with us. We completely understand how daily payments can feel overwhelming, especially when you're looking for a more predictable monthly payment option. Your feedback is really important, and we want to make sure we’re offering the best payment options for your needs. Although we are not currently offering a monthly payment plan we'd like to find a solution that works best for you. Please reach out to our customer service team at (888) 963-9363, and we’ll do our best to accommodate your p... read more
It's electricty
Business response:
Thank you for rating us. If there's anything else we can do to make your experience even better, please don’t hesitate to reach out to us at (888) 963-9363. We're here to support you!
This company started out real good. Then it seemed after I renewed the contract. They started going up and up and up on my lights. They have a light spiking one more night even at home , and in the middle of the night were more asleep.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty, and we understand how frustrating it must be to see rising costs after renewing your contract. It sounds like you're also dealing with some unexpected spikes in usage, which can be concerning. We want to work with you to get to the bottom of what's going on and make sure you're only being charged for what you’re actually using. Please don’t hesitate to reach out to our customer service team at (888) 963-9363, we’re here to help... read more
I absolutely hate the service. Too expensive
Business response:
Thank you for sharing your feedback with us, and we’re truly sorry to hear that you’re dissatisfied with the service. We understand how frustrating it can be when prices feel too high, especially when you're looking for a more affordable option. Your concerns are valid, and we want to ensure we’re providing value for your money. We’d love the opportunity to discuss your account further and explore any options that could help reduce costs or better suit your needs. Please reach out to our customer service team at (888) 963-93... read more
Easy to pay and set up extentions when you have those moments you forgot and get paid the next day
Business response:
Thank you for giving us a high rating and a thoughtful review! Payless Power always strives to provide the best tools for its customers, so you can take control of your electricity usage.
Horrible! They charge too much and your lights go off they have no options to help the customers. I hate i ever got this service!! Its breaking my pockets
Business response:
We appreciate your feedback, Tosha. We understand you have concerns with your services being disconnected, and the assistance options we can provide to our customers. We will be more than happy to assist you with these issues at 1-888-963-9363
Tired of getting fucked by your electric call payless!!!!
Business response:
Thank you for rating and reviewing Payless Power!
Prices fluctuate to much
Business response:
We appreciate your feedback, Mike. We understand you may have concerns with pricing and billing, and we know that can be frustrating if you feel your charges are fluctuating. Payless Power's 6 and 12-month plans are all fixed rate plans, and customers are charged based on what they use. You can review the Electricity Facts Label of your plan on the My Account Portal at paylesspower.com You can also contact us at 1-888-963-9363 for further assistance.
Worst service .. they want to charge you everyday and then threaten with disconnection.. everyday paying and they send notice to disconnect … rip off
Business response:
We appreciate your feedback on this issue. We understand you may have some concerns with how our services operate, and can understand why you may be frustrated with this confusion. Payless Power provides pre-paid electricity services that charge customers on a daily basis. Customers have the responsibility to keep their balances positive, or else they will be at risk of a disconnection. If you have any other questions with regards to our services, please reach out to us at 1-888-963-9363
Payless Power has a 4.6 star rating with 23,186 reviews.
Payless Power is open now. It will close at 5:00 p.m.