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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I do not wish to to do this.
Lack of coordination between the various sectors in the loan processing process. Leads to conflicting feedback.
Everything went smoothly, all of my questions were answered and the loan was done in a timely matter.
3/9/22 I had very little communication with Ajanay. Not to fault her. If the people assigned to my account were educated and knowledgeable with the VA refinance process. We never should have had to go through the process twice before closing. The first team never communicated with each other or the second team. There was a problem the entire step of the way, both times. The final issue is that the amount applied to the principal was not deducted from the loan amount as we were told. The loan amount on the first statement is... read more
Laci did a great job, keeping the process clear, straightforward, and tmely.
Great service
LaRonda was great but unfortunately she came into the process at the very end. My overall experience was long and unclear. I had to work directly with different people from 3 different agencies to get this loan closed because those agencies including PennyMac were not communicating with eachother. My closing date kept getting postponed which held things up for me financially.
Emeldo Munoz and the rest of team at Pennymac ensured my mortgage refinance went through smoothly.
It was great 4 star
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,115 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.