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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was stress free. After providing the needed documentation I didn’t have any issues. All of the questions were answered and my point of contact was prompt in answering questions I had. I have had PennyMac for a few years and I’m pleased to work with the Mac team. Thanks for the professionalism and commitment to excellence service.
Awesome, thanks Brandon and team for a smooth process
Great experience!!
Rahman was very patient throughout this ordeal. He made sure to call me weekly to provide updates even if there werent any to report. I appreciated the streamline of efficiency he allotted
Very easy and the process was streamlined.
Appreciate your consideration..
Good people to work with, super friendly.
Ashton was fantastic!! Sadly many of your other employees were terrible. Please look in my records. My first loan was botched beyond repair. The second one was almost ruined again until I contacted a VP of the company and he assigned me to Ashton who saved the loan. The loss I suffered from the incompetence from the first loan managers can’t be quantified. It was a nightmare that I am glad is over. If I was assured I would get Ashton I would come back to Penny Mac, but considering the amount of other people that were blata... read more
We had poor communication with Ashton and every time he called and left a message, we would try to call back and he would already be out of the office. Angela walters was the person that really helped us! She helped us threw the whole process. I may have spoken to Ashton maybe once
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.