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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,115 reviews
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Wendy W.'s profile image
Wendy W. 
3 years ago

Customer service was great. My only hiccup was that the numbers on all the documents kept changing so I had no idea what amount was going to be due at closing and that caused a lot of stress. 

Kevin K.'s profile image
Kevin K. 
3 years ago

Quick, professional service. 

Antoinette B.'s profile image
Antoinette B. 
3 years ago

Great experience 

Erlinda D.'s profile image
Erlinda D. 
3 years ago

It was a pleasant and stress free experience 

David C.'s profile image
David C. 
3 years ago

Darrel would explain everything well to us we were having trouble with our end and she stay on the phone and help us step by step until we figure it out she had lots of patients with us ,!! 

Carlos Cruz J.'s profile image
Carlos Cruz J. 
3 years ago

clear cut easy to talk to and discuss documents 

JOHN L.'s profile image
JOHN L. 
3 years ago

Amanda was truly outstanding. She followed up with me in a very timely manner and always let me know the status of my loan, what was needed, what I could expect, etc. Her communication was outstanding and she was always very pleasant and easy to talk to. 

Thomas Folske S.'s profile image
Thomas Folske S. 
3 years ago

Odd getting phone calls from all over the country. Not sure if I should trust callers. Only answered because I already had mortage with Penny Mac. 

Chad P.'s profile image
Chad P. 
3 years ago

It was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,115 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.