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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,487 reviews
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James N.'s profile image
James N. 
on Birdeye

2 years ago

Eric was amazing! Extremely communicative and helpful walking me through all the details. It did take a while for me to get connected with him and spent a while in limbo with no POC 

Henry P.'s profile image
Henry P. 
on Birdeye

2 years ago

MY refinance with Penny Mac was great I closed faster than I had thought and everyone on the Pennymac team was so helpful and knowledgeable Thank you, Pennymac 

Melinda S.'s profile image
Melinda S. 
on Birdeye

2 years ago

The whole refinancing experience was smooth and easy. Everyone was very pleasant and helpful. 

DOMINGO M.'s profile image
DOMINGO M. 
on Birdeye

2 years ago

A little longer process than what I expected, but overall my experience was great. Craig was honest and knows my situation after our initial interview. Krystal Fuentes was on top of the loan document processing. Together with Christina White, she was patient with us. They updated us often and regularly when there was a lull as the loan went to the approval phase. We are happy that our mortgage payments is considerably lower. We should have done it before. We procrastinated because we thought it was difficult and who k... read more

Douglas P.'s profile image
Douglas P. 
on Birdeye

2 years ago

We had some reservations going through with our refinance, but the PennyMac team easied all of our concerns with quick responses to our questions. They made our process easy and haggle free. 

Melissa F.'s profile image
Melissa F. 
on Birdeye

2 years ago

Maggie and Danyell were awesome. We encountered some issues with my loan and prior appraisals out of their control, but they were able to move things along. 

Alan C.'s profile image
Alan C. 
on Birdeye

2 years ago

The rates were competitive, the process was user friendly, the remote notary was super organized, and I had very little cash out of pocket. Closing took less than 15 minutes!… 

Judith H.'s profile image
Judith H. 
on Birdeye

2 years ago

Fairly timely process overall 

Christopher T.'s profile image
Christopher T. 
on Birdeye

2 years ago

Very friendly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,487 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.