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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Rachel W.'s profile image
Rachel W. 
3 years ago

Refinanced my home loan for an equity cash out with PennyMac. The process seemed easy and everything felt completed within a few emails and document uploads. No stress! 

jessie h.'s profile image
jessie h. 
3 years ago

I had not had good experiences with this company Orior to this, but the way they handled this re-fi has been excellent. 

Loretta S.'s profile image
Loretta S. 
3 years ago

Darcel. was very pleasant and professional It was a pleasure communicating with her. 

Michael H.'s profile image
Michael H. 
3 years ago

Brandy Harrison and Eric Luna were both super-responsive and helpful. Even when I was asking questions that I should have already known the answers to, they didn’t sleep me feel like I was bothering them. The entire process was easy and it didn’t take nearly as long as I thought it would. 

MEADE B.'s profile image
MEADE B. 
3 years ago

Marcia did a great job on what was a drawn out process due to the appraiser delay. She did her best to keep me informed and keep this deal alive. Thank you Marcia. 

Murtaza T.'s profile image
Murtaza T. 
3 years ago

Overall awesomeness and great service from beginning to end. 

Mary G.'s profile image
Mary G. 
3 years ago

super easy and accurate refi. great communication and closed within predicted timeframe 

William R.'s profile image
William R. 
3 years ago

Thank you. It was a pleasure 

Jennifer N.'s profile image
Jennifer N. 
3 years ago

Anytime I called Darcel with a question regarding my loan.she would have the answer and if not she would get it and call me back the same day. And she was always easy to reach. Thanks Joe 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.