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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sharyl had a great attitude and helped me through the process
Everything was done electronically and online. It was an easy process to upload documents and Sharyl was available to answer any questions I had at any time. We did not close on the original scheduled date, but it had nothing to do with PennyMac. It was due to the appraiser assigned to my loan.
Sharyl and her team were great. They were very helpful and knowledgeable. The only issue I ever had was that PennyMac kept calling us and asking us to do a loan with them and we were already halfway through the process.
Customer service and communication on the loan process
My re-finance experience with PennyMac was exceptionally good! I do not say this lightly - I was in the process of re-financing with a different company that changed the deal on me at the last minute, leaving me with a bad taste in the mouth & a lot of skepticism. That is when I reached out to PennyMac & got connected to Maged Nashid, my loan officer. He was a gentleman from the get go & bent over backwards to help me out (even on his day off!!) and got me the best rates possible. Along with Faye Martinez (my loan processo... read more
Very responsive and provided the right amount of detail
Quick and easy. Before I bought my house, I was so intimidated by the entire process. This refinancing experience was so painless and quick.
Clear, concise, timely communication. Easy to understand the expectations. England was a huge help.
Quick and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.