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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience with PennyMac refinance! Fast processing, always updated, simple document requests. Reps were always super knowledgeable and ready to answer any questions. Highly recommend for any loans!!
My questions are always answered even if I ask multiple times
Yes ,I like
I spoke to so many people. I would have preferred to only speak to a couple instead of 7+. Made it less personal
Laci was energetic and friendly! She provided the details I needed to proceed with the final closing!!
Great and timely process
Everyone was professional, kind and educational. They really made sure I understood every process before I made my decision.
Thumbs up!
Mark Fitzpatrick and everyone with Pennymac was wonderful other than Erica Sanchez. I spoke with Erica three times and she was rude every single time, and the last time I dealt with Erica right before closing, she was so rude and unprofessional that I came very close to canceling my refinance and going with Academy Mortgage instead, but after repeatedly teeing Erica I wanted to speak with her supervisor, her supervisor took over and that's the only reason I didn't cancel.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,489 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.