PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,489 reviews
Select a rating
Eric T.'s profile image
Eric T. 
on Birdeye

2 years ago

No comment 

Adam B.'s profile image
Adam B. 
on Birdeye

2 years ago

Very professional and efficient process . Mario did a great job of explaining everything to me in a way I understood clearly . 

Sherline V.'s profile image
Sherline V. 
on Birdeye

2 years ago

Something’s weren’t clear 

Greg C.'s profile image
Greg C. 
on Birdeye

2 years ago

Things ran smoothly and quickly with no mistakes to stop the process. Very easy and pleasant experience. 

Scott Z.'s profile image
Scott Z. 
on Birdeye

2 years ago

The PennyMac loan officer and staff were extremely helpful and supportive. Answered all my questions and always got back to me in a timely order. Stuck with me in areas of documentation and the tools they used. 

Luis M.'s profile image
Luis M. 
on Birdeye

2 years ago

Great Experience! 

Andrew Van E.'s profile image
Andrew Van E. 
on Birdeye

2 years ago

Marcia was great and helpful, so I answered most questions referring to her but as far as the overall experience with PennyMac, I have some complaints about Vireak. He lied to us multiple times regarding our closing costs. It took many phone calls and many days waiting for him to respond in order for us to get our closing costs lowered and he did not lower them to original amount he promised. He assured us that he could get our points fee down to $2k. When were sent the closing disclosures, they were still $6k. He did n... read more

Joshua S.'s profile image
Joshua S. 
on Birdeye

2 years ago

Great service 

MARK A.'s profile image
MARK A. 
on Birdeye

2 years ago

Less paperwork. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.