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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very understanding and helpful throughout a challenging closing process.
Quick refinance with great communication.
She was very helpful and I had an amazing experience
Great experience overall!
I kept repeatedly getting a bank account reference requests (from an auto-generated email?), but was reassured each time that it wasn't necessary. That was annoying. Also there were some account log-in issues that I.T. was working on. We (I) gave up trying to use the portal and just called Jennifer with any question. She was prompt, clear and accurate. Any rating I left that wasn't excellent, was centered around the above issues and not related to Jennifer's excellent service and attention. Chris
Excellent team to work with.
The customer service and communication was excellent!
The overall process was great.
Great support
PENNYMAC has a 4.5 star rating with 48,489 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.