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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a great experience. Everyone was very helpful. Thank you!
The process should assign just one rep. There were many times that I was contacted repeatedly and unneccessarily. It bacame confusing at times. Please fix this. PennyMac tends to OVER COMMUNICATE.
Happy Really
Very professional and knowledgeable.
Ms Wiggins did great, the process itself was very easy, however I did have some questions/requests that were not answered, regarding debt payoffs for debt consolidation.
Communication was great, they never left me in the dark wondering what the next step was.
My lender issued closing cost credits in combination with a seamless, limited doc process that allowed me to remain with them in my biggest objective to refi my mortgage for a lower rate & payment - it has been the best experience- quick & easy
Thank you for an amazing experience. You guys were great.
As a first time home buyer some information was not communicated effectively. For example was not told that I could not write a personal check for closing cost. If I was told I had to obtain a cashier check I would of had one ready at closing and not have to scramble to get a wire transfer done. We had also explicitly stated at the start of the home loan process and numerous times through out the loan process we wanted to pay all closing costs, but when the final closing documents arrived the document said we had choose to ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,511 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.