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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process was fast, easy, and everything was explained very clearly.
Very knowledgeable, pleasant and professional individual.
All of the staff members involved in the processing of my loan were oordial, professional, and well versed regarding the entire process. MyMacTeam members were great, most especially Erika Stacy!!
Closing cancelled 2 times last minute Penny Mac my current mortgage holder didn’t realize that the property was a condo causing delay in cleaning
Accurate figures contained the the closing document
Excellent service. Process was smooth.
I would receive emails asking for particular items that weren’t needed and then I’d call because I couldn’t access them just to be told don’t worry about them. Very frustrating.
I was told mixed answer how our property title should be hold. First we were told the title cannot be hold under our family trust. Then it was okay, as a result we sent in the proper language for holding title under our family trust. But our request was ignored until it was too late, we were told, to hold it under our family trust. We were very disappointed how this matter was handled. No apology or any acknowledgment of your lack of actions.
Sandrea made it great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,511 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.