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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every person that I dealt with at PM was extremely polite and professional. Here are a few things that I found to be irritating. 1) Back at the end of the year while in the midst of the refi I was notified via e-mail that my application was not approved, my $100 app fee refunded and that was that...........I reached out to Kevin and a few days later I was contacted and it was if we started all over, wound up taking 4 months to refi my existing PM loan to a new PM loan. 2) Too much redundancy, often had multiple people reque... read more
Sandra was wonderful to work with and made the entire process seamless even when we ran into employment verification issue
At first I was hesitant about the refinance process because I've never done it before however after everything was explained to me I felt more at ease. The process didn't take long however just getting my documents together in a timely manner was a little hectic.
Each step of the process was on time and early.
Anna was great she went out of her way to make everything went smoothly
They got my payments and my closing costs down to my expectations. The only thing that they got wrong on my paperwork: my belated husband was in the Army, not the Air Force. Other than that everything went smoothly.
I had my original loan with Pennymac and came back for my refi. Great experience. Very easy both times. Will do it again.
All around great experience.
I would like to thanks to staff of Panny Mac they r very friendly it was great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,489 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.