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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From beginning to end the process was easy and seamless.
The online portal in the process of transformation has lost its real purpose. I uploaded all the needed documents to the portal but the loan officer could never see them causing frustration and time waste on my end. My loan officer also was a little rude and she didn't communicate properly and didn't send me the CD either
Frank Johnson made this whole experience go smoothly. He always had an answer to every question I had. I am pleased to have been able to work with him throughout this refinance process. Thank you 👏🏻👏🏻👏🏻
Great overall fees and rates.
It was a very smooth process with good communication throughout.
Sandi was a pleasure to work with for our refinance. Constant updates and exceptional care took all the anxiety and stress away from the process. No questions were unanswered and never felt we asked too many questions. Thank you Sandi, I will refer you to all family, friends and even strangers.
PennyMac made this process so easy! From the moment I spoke with a lending agent, to the time that I signed the papers, everything was well explained, and done according to my expectations. There was a delay in signing due to my getting Covid, and there was another delay with the title company having to change the verbiage in the Quick Claim Deed to meet my state's requirements. However, PennyMac was not at fault for either of these delays and, in fact, kept me updated on what was required to be done and when. I HIGHLY r... read more
Tynisha was very much on point for all the discussions. I had 4 loans in process, and she ensured that the process is smooth and efficient. She played a critical role in coordination and also prevented me from sending same set of documents for all the 4 loans (vs. sending it once). Thank you for all the support!
Great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,488 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.