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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,111 reviews
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Luis C.'s profile image
Luis C. 
3 years ago

The process went fast but I felt that the original person I spoke to was not totally clear about the offer. Later on, fees were added for many things that were not explained to me. For example, the lender pays for certain fees, those fees should not be factored in the original offer. Overall the process was good but I didn't feel comfortable with the final numbers and how they calculated the numbers that made up the offer that was given to me. 

JEREMIE Y.'s profile image
JEREMIE Y. 
3 years ago

Process got better when I started working with another person. Would never work with Dane or his team again. 

ROBERT M.'s profile image
ROBERT M. 
3 years ago

Polina was helpful and did her best to get answers for us. 

Rene V.'s profile image
Rene V. 
3 years ago

Very professional and all paperwork was very easy to fill out and understand. If I had any questions, it was very easy to get an answer quickly. Thanks! 

Chenita T.'s profile image
Chenita T. 
3 years ago

Friendly great experience. 

James G.'s profile image
James G. 
3 years ago

VERY professional and helpful service providers. Above average demeanor in answering questions, reliable in sending information. 1st 2 ? on this survey are not listing 

John Temple I.'s profile image
John Temple I. 
3 years ago

Awesome!!!! 

Richard H.'s profile image
Richard H. 
3 years ago

Very efficient, good communication, great transaction. 

Kevin B.'s profile image
Kevin B. 
3 years ago

Smooth process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,111 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.