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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
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Luke G.'s profile image
Luke G. 
on Birdeye

2 years ago

Thanks! This process was great. Will recommend to others. 

Benjamin H.'s profile image
Benjamin H. 
on Birdeye

2 years ago

From the beginning of the refinance to the end was almost 2 months. The title company that handled the closing Amrock was very confusing and asked for documents that were not previously discussed. I'm glad everything worked out but it was very tiresome. 

Dean O.'s profile image
Dean O. 
on Birdeye

2 years ago

Great experience. Five stars. 

Jacob C.'s profile image
Jacob C. 
on Birdeye

2 years ago

The process was effortless and quick. Being my first time refinancing a home I was surprised with the ease of the process. I appreciate the pennymac team. 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

Application process was simple and completed promptly. 

Matthew H.'s profile image
Matthew H. 
on Birdeye

2 years ago

Paperwork intimidates me. Loans are my ultimate nightmare. Signing a bunch of documents in person is unavoidable to close, I get that, but everything else was went fast and smooth. I appreciated that... It wasn't as bad as my worst nightmares. 

William W.'s profile image
William W. 
on Birdeye

2 years ago

Awesome timing and experience 

Yamilet C.'s profile image
Yamilet C. 
on Birdeye

2 years ago

Title company made a big deal for not having current address on ID. 

Michael D.'s profile image
Michael D. 
on Birdeye

2 years ago

I decided to go with PennyMac because they won't sell my mortgage. The people at PennyMac were courteous and knowledgeable. I'm very happy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.