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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Phillip King J.'s profile image
Phillip King J. 
3 years ago

Very efficient. Thanks 

Thomas D.'s profile image
Thomas D. 
3 years ago

Don't ask for documents which are already submitted. Have the rep check first before calling. Happened twice. Then nothing to do with Chaix , but my loan hasn't been setup online yet and now I am waiting on hold for 35 minutes to try and get this resolved......change your messaging as well.....maybe some music. I don't need to hear how pennymac can help me when i can't get through...... 

Dustin M.'s profile image
Dustin M. 
3 years ago

To Andy, Angel, and the managers at pennymac. Thank you for the help. In the end everything turned out wonderful. I appreciate your help and know I couldn't have got the same deal anywhere else. Thanks 🙏 

ANTHONY O.'s profile image
ANTHONY O. 
3 years ago

Had a good experience with PennyMac Re fiance 

Tewodros A.'s profile image
Tewodros A. 
3 years ago

Yester was quite helpful in addressing my concerns and questions during the refinance process of my mortgage. 

Chester Hall J.'s profile image
Chester Hall J. 
3 years ago

Communications, Promptness, Friendly service, Professionalism and Knowledge were the cornerstone of our experience with Nancy and the M.A.C. team. Thank you. 

Geoffrey N.'s profile image
Geoffrey N. 
3 years ago

The communication was terrific and clearly presented throughout the process. 

Caleb C.'s profile image
Caleb C. 
3 years ago

Just an overall easy process. I was glad to have received the opportunity to refi my house and save our family a lot of money. It was a pleasure to work with Taylor and Johnny throughout this process. 

Doug N.'s profile image
Doug N. 
3 years ago

Our refi with PennyMac went great. Thanks to a great team that communicated accurately each step of the process and were quick in answering our questions the whole process, from application to closing, was as easy as baking a Granny Smith pie. The best part is we never had to leave our home for any part of the process. I would highly recommend PennyMac for your home financing and refi needs. By the way...Our refi has saved us a net total of nearly $1000 per month by allowing us to pay off c.c. and two high interest loans. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.