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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were already my mortgage lender. Refinance was a quick and easy process.
Follow up with everything
Great follow through and communication. Easy loading of required documents
when we had a question, karina was not always available. someone else on the team would answer. none of them could answer and said they would get back to us. they never did. we did talk with one person whose name is richard herrera and was able to answer my questions & was a great help.
I had to start all over because I wasn’t told photos had to be in to keep it going, I was told to “expedite” they would need to be in. The reason they were late was because the appraiser and lender kept us bouncing back and forth trying to figure out specifications for a needed repair. After resigning to the fact I’d have to start over, everything moved faster, even though I’d have to resubmit everything. When we got to closing, the notary was sent incorrect papers that we were told if we wanted the loan to go through, we sh... read more
i was treated with respect.
PennyMac made closing easy and stress free.
No comment
The process was easy. The ability to load documents thru the portal was nice and convenient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.