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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,322 reviews
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Jayson B.'s profile image
Jayson B. 
4 years ago

It went great and was easy 

LIBBIE S.'s profile image
LIBBIE S. 
4 years ago

She was prompt with all responses, and answered all of our questions. We appreciated her professionalism. 

Erica C.'s profile image
Erica C. 
4 years ago

Great company 

DIDIER RODRIGUEZ F.'s profile image
DIDIER RODRIGUEZ F. 
4 years ago

It was a great experience working with the penny mac team. 

Laura S.'s profile image
Laura S. 
4 years ago

Our experience was a nightmare. We almost didn’t close on time. None of the Penny Mac people were responsive. We have begun the process to make a complaint to the VA and BBB about our experience. It was nothing short of terrible. 

Anthony N.'s profile image
Anthony N. 
4 years ago

Wish my questions were answered more promptly. I wouldn't hear back for days. The agent, Andrew, would get back to me immediately. Very professional. 

April B.'s profile image
April B. 
4 years ago

Everyone in this process has kept me in the loop about what was happening and answered my questions. I would happily use them again if we needed to refinance or purchase a new home. 

Vutha S.'s profile image
Vutha S. 
4 years ago

Great customer service ever 

Dorothy N.'s profile image
Dorothy N. 
4 years ago

To much to type, if your really interested in my reasons please call me on my phone 352-587-1964 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,322 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.