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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PannyMac did all we requested. We were looking at other company’s to refinance our loan. One we contacted PennyMac, it was clear that they were the best choice!
Johnathan P, who did our initial application was thorough and made our process simple. Laci our loan office did the same. However, there was a small hiccough because 2 email addresses were requested but this was eventually worked out by the technical department. There were duplication and what seemed to be scripted request for documents that were either previously sent or not necessary which added to the stress of a stressful situation. Glad to have Laci and Johnathan to smooth things over.
You made everything happen that needed to happen so our home refinance could go through! Because of this we are in a much stronger financial position now! Your team was awesome!! Thank you so much! Frank and Tracy
Minimum of 10 characters.
It’s just the worst in addition to what I said earlier I have heard nothing since signing my loan
I’m not very happy with my overall experience with PennyMac. It’s been a painstakingly SLOW process, but it’s people like Erica and our Loan Officer, Terrell, that keep me coming back. Erica inherited my file and it seems like ever since she took over, things have moved much faster. She’s been on top of the progress of the various stages of this loan’s process and made sure to keep communicating with me. It’s people like Erica that remind me of the excellent service that PennyMac used to stand - and stand out - for.
Since I currently have a mortgage with PennyMac, I had to provide very little documentation to finalize my refinance.
lower interest = lower payment I'm happy
PennyMac team was great-they need an improved system for BostonNational to or a new title company as they were a challenge.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,808 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.