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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,321 reviews
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Anne O.'s profile image
Anne O. 
4 years ago

fine service, would most likely use again. 

Denetric W.'s profile image
Denetric W. 
4 years ago

Overall great experience. Very easy to work with and fast. 

MARK T.'s profile image
MARK T. 
4 years ago

My loan closed quicker than I thought it would and everyone was very helpful and explained everything in detail. Thank you. 

Sheridan Y.'s profile image
Sheridan Y. 
4 years ago

I marked yes re closing although it hasn't happened yet. I have no reason to believe it will not close on time. Pennymac has treated me well for the 4 1/2 years I have been with you. Every member has been most professional and I greatly appreciate that. Look forward to a long and continued excellent relationship. 

Eugene S.'s profile image
Eugene S. 
4 years ago

The people we spoke with were very helpful and were able to answer all are questions. The email that I sent to people were answer very well and very fast. 

Kenneth J.'s profile image
Kenneth J. 
4 years ago

There was not a single hiccup in the process and he was very professional. 

Delmar B.'s profile image
Delmar B. 
4 years ago

Step by Step through out the process. 

Melissa M.'s profile image
Melissa M. 
4 years ago

From the onset of the process, I was very pleased. My first contact was Yazan Abalouli (sp.?), who is a very pleasant, professional young man. I was very comfortable with Yazan as he came across as a very caring and compassionate individual. He was very patient and didn't seemed bothered by my lack of knowledge and/or numerous questions. Hence, Yazan is the main reason I decided to move forward with the process. Blake Wheeler was very nice and professional, as well. Blake was also patient. I couldn't locate the notes... read more

Dennis M.'s profile image
Dennis M. 
4 years ago

If Paul would have listen to me I would not have been out of 78K which is lost in the system somewhere. He was not cooperative on many levels he just was looking for the easy out not serving the customer. I had much better experiences in the past with PennyMac but this was the worst. I am so disappointed in your company at this point and Paul made what should have been a tremendous experience a nightmare and I am still suffering 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,321 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.