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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Avoidance of last-minute clearances jeopardizing closing timeliness. Better advance planning.
Andrea was great. some of the miscommunication came from my loan officer Ivan
Very prompt attention to details.
Things went very smoothly with our refinance. Nothing unexpected happened and Deymian was a pleasure to work with.
Fastest loan I ever had
I never talked to Brandon Samayoa. I got a different person every, single time I called and that is REALLY frustrating! I was finally allowed to talk to Henry Marron but it was like pulling teeth. I was asked for some documents to be resent when you already had them. My initial loan documents are NOT the ones you used as a comparison for the final loan documents. Anyways, glad it is done! I DO feel we got a good rate but it took us 2 weeks longer than expected to close. I just think it needs to be a more personal approach w... read more
My overall experience was excellent and what I would they led me well through the process by giving me concise informations throughout the whole process. Thanks to the team and I would gladly recommend anybody .
The people who came and did the appraisal where fine but I feel the appraisal reviewers on PennyMac side took way to long and did a poor job of communicating. Had they done better it wouldn’t have took so long
There was unclear information about my taxes and escrow. I was told that closing was going to be by the end of December 2021. Also the information displaed on the link where was sent to me was consistently changing and at the end I have to call PM to find out how much was my cash to close. It was confusing, but every time I had to call penny Mac I would get accurate info. Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,528 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.