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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Julianna was awesome! She listened to my concerns, tackled them, and ask what solution would convince me that refi was a good option. Then, she exceeded those goals! Super happy we waited to refi and had a knowledgeable professional to assist me in getting the best rate I qualified for with least amount of fees. Do no regret one bit! Thank you for proving customer service still exists.
I was told what my new payments would be if I went through with the refinance. During the process I was given several different closing disclosures with different numbers. On the day of the closing I got still different numbers and a higher payment than was ever agreed on. Also I was told that with the VA IRRL the recoup time had to be less than 36 months. According to our closing documents mine is now 48 months. Our payment is $18 higher than originally agreed on (about $6,500 more over the life of the loan). More con... read more
THANKS FOR DOING IT SO FAST.
great service by Paul. very pleased.
Easy and smooth
Amazing experience with PennyMac from start to finish! Excellent customer service, very knowledgeable staff!
Very easy process and a quick turn around from start to finish
Friendly, and willing to answer any questions
Great mortgage company and rates!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,528 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.