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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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DAVID C.'s profile image
DAVID C. 
3 years ago

You guys actually answer your phones and get back to customers. Didn't hesitate to help me refinance and made the process very easy. 

W Scott J.'s profile image
W Scott J. 
3 years ago

Was on time and on target . Thx 

Sabrina M.'s profile image
Sabrina M. 
3 years ago

The closing process was clear and not complicated. PennyMac was there whenever I had questions 

Chad W.'s profile image
Chad W. 
3 years ago

Very easy process, and the communication was excellent. I knew how my mortgage was coming along at all times and it seemed a top priority. 

Christopher T.'s profile image
Christopher T. 
3 years ago

After having to reschedule Mr. Ferrante informed me that my disability was to much for the notary to accommodate a signing that was not in a crowded restaurant not to mention I doubt anyone even cared we are currently still having a pandemic. Told me after supposedly talking to his manager(listen to the recording) that no accommodations would be made and I would have to reapply at a later date…. His lack of professionalism (knowledge) was absurd. If a manager later on after I called to complain about the mistreatment hadn’t... read more

LILLIAN B.'s profile image
LILLIAN B. 
3 years ago

It was great doing business with PennyMac Home Loans. My Loan Processor, Victor Wiggins, was readily available to answer my questions both by telephone and email. The process was expedient. The service was always professional a d the closing was very smooth. Without hesitation, I would recommend PennyMac to anyone looking to refinance a home loan. 

Gregory M.'s profile image
Gregory M. 
3 years ago

Good experience overall 

Julianne M.'s profile image
Julianne M. 
3 years ago

Jon was amazing! 

Michael W.'s profile image
Michael W. 
3 years ago

No thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.