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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,531 reviews
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Edward G.'s profile image
Edward G. 
on Birdeye

2 years ago

Sharyl was always on top of everything and made sure the process went very smooth. 

Patrick M.'s profile image
Patrick M. 
on Birdeye

2 years ago

Everything was handled timely and professionally. 

Janet C.'s profile image
Janet C. 
on Birdeye

2 years ago

She help me all the way trough the process until closing.she’s the best. 

Mark S.'s profile image
Mark S. 
on Birdeye

2 years ago

Getting through on the phone was always easy. No issues, overall good experience. My only comment was there was no clear singular person that was always in touch with me. It was always whoever answered when I called. I don’t have a big issue with that though. I’m happy. 

Ryan C.'s profile image
Ryan C. 
on Birdeye

2 years ago

The team was easy to talk to, answered all my questions and the whole process went quickly and smoothly with little effort on my end. Some slight duplication of mail occurred during the process, with receiving 4 copies of the same document that I had already signed it online, despite choosing to handle everything without paper. But it was a minor issue. 

DEREK S.'s profile image
DEREK S. 
on Birdeye

2 years ago

I was happy to refinance with PennyMac! 

Deoncia G.'s profile image
Deoncia G. 
on Birdeye

2 years ago

it was clear and concise instructions and the process was effortless 

Preston Lassic J.'s profile image
Preston Lassic J. 
on Birdeye

2 years ago

Polite, organized and professional. 

Lenore B.'s profile image
Lenore B. 
on Birdeye

2 years ago

Closing was done in a timely manner. Everyone one I dealt with was professional and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,531 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.