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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you!!!
Penny Mac really good I recommend..
Mario and the team did a great job leading me through a refi process. Mario was specifically very helpful and patient with me as I got closer to closing. Very professional and helpful!
pennymac answer all my question and follow ups to a T! I highly recomend them to anyone!
Issues was communication from loan officer and day of signing. I got a call at 7 am the notary could not make it because of illness. He said he notified the office 2 hours earlier. Between service link and PennyMac mac I could not reach anyone for reschedule on Saturday. I called in and was referred to loan officer. I sent emails to both service link and multiple people with penny mac but no response period not even Monday. Got it rescheduled for Monday at 6. While signing we asked how funds are dispersed and she thought dir... read more
Quick and streamlined as promised . They were upfront and helpful and we appreciated the time they spent answering all my questions to explain the process, since it was a big decision and the first time I ever did a refi . A+ reps
Briana was knowledgeable and attentive to our needs and question throughout the entire process.
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We regret choosing PennyMac. Cashcall used previously was done in 10 days. We completed the application on 10/29/21 and were told repeatedly we would be complete by 12/21/21. Payoff for our HELOC was submitted 3 times and rejected stating the need to resubmit since it did not have our account number and signed approval to request. We had to intervene and our credit union responded in 12 hours which would have taken 7-10 days typically. But due to the ineptness of title company and PennyMac staff weeks were lost. Title compa... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,548 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.