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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,006 reviews
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Rudy S.'s profile image
Rudy S. 
3 years ago

Norma was AMAZING!!!! She was always quick to back back to me when needed. I know she went above and beyond. She made me feel valuable and appreciated. Words cannot express our gratitude! 

Justin B.'s profile image
Justin B. 
3 years ago

Patty Schultz and Norma Brambilla were so easy to work with and made the process so simple and straight forward. Would recommend Penny Mac to anyone. 

Mary G.'s profile image
Mary G. 
3 years ago

Good service, very informative 

Hilde G.'s profile image
Hilde G. 
3 years ago

Excellent service 

JOSEPH E.'s profile image
JOSEPH E. 
3 years ago

Penny Mac is my bank of choice!! 

Yvonne B.'s profile image
Yvonne B. 
3 years ago

I liked the prompt return of phone calls and emails. I like how they called once a week just to update you. Made the whole process very pleasant 

DARRELL B.'s profile image
DARRELL B. 
3 years ago

give austin a raise 

Tuan N.'s profile image
Tuan N. 
3 years ago

10/10 star rating, staff was amazing with processing our application. It was clear when they needed addition information from us and when we sent it in it was processed quickly. Answered questions that we had in a timely manner. Overall great experience, would recommend friends and family. 

Steven W.'s profile image
Steven W. 
3 years ago

Dasha made my experience fantastic! My issue was with underwriting. Dasha was great at communicating with me. I felt like I was in great hands, and I having her as a partner in the process made me feel at ease. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,006 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.