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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,545 reviews
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Josue V.'s profile image
Josue V. 
on Birdeye

2 years ago

Better than expected 

STEVEN B.'s profile image
STEVEN B. 
on Birdeye

2 years ago

Not everyone was on the same page. Things were being requested that had already been provided. Need to make sure everyone is updated as to the status better 

India R.'s profile image
India R. 
on Birdeye

2 years ago

Jasmine was very responsive and easy to work with. My experience with her was very pleasant. 

Dean K.'s profile image
Dean K. 
on Birdeye

2 years ago

Very friendly and pleasant to talk to. Great job thank you 

Sherrie B.'s profile image
Sherrie B. 
on Birdeye

2 years ago

Jenny always answered my emails promptly.... Jenny has a great personality and I really felt like she cared about the process I had to go through.... I told her my dilemma and she was honest with her answers... I am very happy I was able to work with her and she never made me feel like I was a bother asking questions.... She knew I needed to close quickly and made that happen...I hope if I ever refer someone they can work with Jenny also!! This is a great New Year and because of her I am thankful!! 

Stephen F.'s profile image
Stephen F. 
on Birdeye

2 years ago

Was fast and easy. Glad to have them service my loan. 

Christian B.'s profile image
Christian B. 
on Birdeye

2 years ago

Fast quick and easy process to close my loan with penny mac! 

Thomas Star J.'s profile image
Thomas Star J. 
on Birdeye

2 years ago

The process was fast, clear, and professional. I got a great rate and Penny Mac has very user friendly document interface. 

JOSHUA M.'s profile image
JOSHUA M. 
on Birdeye

2 years ago

I was under the impression I was getting $15k until the final lady called me to discuss closing and it was then I found out I was only getting $13k and change because escrow was being taken out. I also thought closing costs were sky high compared to Indiana pricing for closings 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,545 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.