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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
very poor personal communication. requested documents on a limited partnership more than once even though i own less than .01% of interest. requested flood insurance even though i'm not in a flood zone and provide a recent survey.
Mario stayed in communication with me both in email and phone call to set expectations and ensure those expectations were met. Thank you Mario
The entire process went smoothly especially considering COVID-19 restrictions and the holidays.
Faiza kept us informed on the process and was very professional and courteous!
Great follow-up and streamlined refi process.
Everything was smooth and quick.
Very clear, helpful, and professional.
Repeated emails asking me to sign the same document multiple times was very annoying. No one was able to make them stop. I started the process in October and it took till Jan to get it completed. I had to call at least twice asking what was taking so long.
Jenny was professional, accommodating, and empathetic. I questioned a problem having to do with escrow account. It was resolved within 24 hours of the question. She called when she said she would and returned my calls in a timely fashion. I was treated as if I was a VIP and I appreciated that.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,006 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.